We are experiencing issues with TON payouts processing

Incident Report for ChangeNow

Resolved

Hey! Just a heads-up — today, between 11:00 and 14:35 UTC, we had some delays with processing TON and TON tokens payouts and partner rewards.

Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.

Sorry for the hassle, and thanks for your patience!
Posted Feb 19, 2026 - 14:46 UTC

Identified

Just a heads-up: we have identified issues with TON tokens payouts and partner rewards processing as well. Our team is already working on this issue and we will get back to you with an update as soon as possible.

Apologies for the inconvenience.
Posted Feb 19, 2026 - 12:29 UTC

Investigating

Hello! From 11:00 UTC we are experiencing issues with TON payouts and partner rewards processing.

As a result, users may notice that there is no status change from "sending to you" on the exchange page.

We will get back to you with an update as soon as possible.
Posted Feb 19, 2026 - 11:20 UTC
This incident affected: Digital Assets (Toncoin (TON)).