Since 19:20 UTC, we have been experiencing some issues with processing of exchanges. The following assets are affected: prcl,adx,aergo,aioz,bal,bera,blz,boson,bsw,cbase,ctc,data,dia,dusk,fitfi,kcserc20,kbsc,ladys,linea,lmwr,lvva,melania,mtv,nano,one,oxt,opulalgo,plume,promptbase,pyr,rwa,sei,siren,sweat,swarms,tfuel,telmatic,tlos,timeerc20,trac,uos,usddtrc20,usdtassethub,vr,wldop,wmtxerc20,xcnbsc,xnlbsc,xpl,yzysol,zetaerc20,swftc,ctsi,derc20,klvmainnet,griffain,trump.
This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Thank you for your patience and understanding!
Feb 27, 2026 - 19:37 UTC
Resolved -
This incident has been resolved.
Feb 27, 14:26 UTC
Investigating -
Hello!
Since 14:10 UTC, we have been experiencing some issues with processing of exchanges. The following assets are affected: CAMPERC20, ELAERC20, ESERC20, EURQ, INJERC20, MX, NFTTRC20, ONDO, QTUM, USDQ, WAVES, XAUT, GT, ZBCN
This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Thank you for your patience and understanding!
Feb 27, 14:26 UTC
Completed -
Today, from 08:00 to 14:30 UTC, there was a TON Network Upgrade.
We are happy to announce that the hard fork has been completed, and all affected exchanges have been processed.
At the moment, the service is working as usual.
Feb 24, 14:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 08:00 UTC
Scheduled -
Hello. We would like to notify you that on February 24th, from 08:00 (UTC), an upgrade will take place on the The Open Network(TON). Due to the update, there may be delays in processing payouts and exchanges with: kot,pgc,tacton,tston,blumton,usdttonref,ecorton,usdtton,cati,dogs,fpibank,hmstr,jetton,jusdt,major,not,pxton,redxton,ton,usdeton,x.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Feb 24, 05:42 UTC
Completed -
Today, from 05:55 to 07:30 (UTC), there was scheduled technical maintenance on the side of our liquidity provider.
We are happy to announce that the technical maintenance has been successfully completed.
At the moment the service is working as usual.
Feb 24, 07:53 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 06:00 UTC
Scheduled -
Hello!
We would like to notify you that on February 24th from 05:55 UTC we may experience temporary issues with exchange processing time due to scheduled technical maintenance on the side of our liquidity provider.
The maintenance will affect the following assets: people,proveerc20,iq,uni,eigen,dego,audio,treeerc20,gerc20,axs,ftt,bifierc20,grt,imx,hot,t,ata,trb,prom,resolverc20,senterc20,aevo,beamerc20,storj,api3,agld,lrc,vanry,usdp,c98erc20,usdc,paxg,link,galaerc20,high,wbetherc20,gno,ilv,fluxerc20,crv,bnt,ach,ens,ensoerc20,bat,cakeerc20,cybererc20,fet,zrx,lpt,qnt,rare,sand,hft,snx,floki,kernel,stg,signerc20,uma,ldo,rpl,cow,mask,epicerc20,gmterc20,woo,rad,townserc20,bico,pixel,fdusderc20,cvx,mana,portal,cos,dent,zamaerc20,eth,fferc20,tusd,cvc,tru,metiserc20,forth,zroerc20,pepe,quick2erc20,ssv,alt,celr,synerc20,hei,memecoin,jasmy,dodo,id,breverc20,nexo,qkc,req,syruperc20,move,band,wlfierc20,ape,pha,rez,auctionerc20,rdnterc20,mav,1inch,aave,fun,shib,rlc,dexe,lskerc20,ava2erc20,super,blur,mln,dai,wbtc,gtc,saharaerc20,knc,chr,slp,sushi,tlmerc20,eurierc20,skl,a2zerc20,spell,usdterc20,bel,bio,pundix,pendle,chz,eulerc20,glm,mdt,coti,turbo,werc20,comp,zkcerc20,powr,arpa,ygg,acx,barderc20,amp,pond,alice,wlderc20,alcx,alloerc20
As a result, you might notice that the status stays stuck on "exchanging" or "sending to you" on the exchange page.
We’ll notify you once the maintenance is complete. Thanks for your understanding, and we apologize for any inconvenience!
Feb 23, 14:54 UTC
Completed -
The scheduled maintenance has been completed.
Feb 23, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 14:00 UTC
Scheduled -
We would like to notify you that on February 19th, from 14:00 (UTC), an upgrade will take place on the Injective (INJ) network. Due to the update, there may be delays in processing payouts and exchanges with Injective (INJ).
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Feb 19, 10:02 UTC
Resolved -
Hey! Just a heads-up — today, between 07:00 and 13:30 UTC, we had some delays with processing XMR payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Feb 23, 13:37 UTC
Investigating -
Hello! Since 07:00 UTC, we're having some issues with processing XMR payouts.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you within several hours. Thanks for hanging in there!
Feb 23, 07:42 UTC
Resolved -
This incident has been resolved.
Feb 21, 06:12 UTC
Investigating -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, starting from 04:50 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
Feb 21, 05:52 UTC
Resolved -
Today, from 03:10 to 04:10 UTC, we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network.
We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment, the service is working as usual, but if you are still experiencing any issues, please, let us know.
We sincerely apologize for the inconvenience caused.
Feb 20, 04:17 UTC
Identified -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, starting from 03:10 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
Feb 20, 04:00 UTC
Resolved -
Hey! Just a heads-up — today, between 11:00 and 14:35 UTC, we had some delays with processing TON and TON tokens payouts and partner rewards.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Feb 19, 14:46 UTC
Identified -
Just a heads-up: we have identified issues with TON tokens payouts and partner rewards processing as well. Our team is already working on this issue and we will get back to you with an update as soon as possible.
Apologies for the inconvenience.
Feb 19, 12:29 UTC
Investigating -
Hello! From 11:00 UTC we are experiencing issues with TON payouts and partner rewards processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page.
We will get back to you with an update as soon as possible.
Feb 19, 11:20 UTC
Completed -
The scheduled maintenance has been completed.
Feb 19, 13:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 13:30 UTC
Scheduled -
We would like to notify you that on February 18, from 13:30 (UTC), an upgrade will take place on the Cosmos (ATOM) network. Due to the update, there may be delays in processing payouts and exchanges with ATOM.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Feb 17, 17:45 UTC
Resolved -
This incident has been resolved.
Feb 15, 18:03 UTC
Investigating -
Hello!
Since 17 UTC, we've been experiencing some issues with processing on exchanges with following assets: AOLSOL, AURASOL, BUZZ, CARDSSOL, CRCLXSOL, EURCSOL, GIGA, JITOSOL, KORISOL, LESTER, LLM, LUCE, MOMOSOL, MSOL, MSTRXSOL, MYRO, NVDAXSOL, QQQXSOL, SPXSOL, SPYXSOL, TSLAXSOL, USDSSOL, WBTCSOL
This means that you might see the status stuck on 'exchanging' as well as these assets are unavailable for exchange. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info.
We will keep you updated. Thank you for the understanding!
Feb 15, 17:34 UTC