In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 03, 2026 - 15:00 UTC
Scheduled - We would like to notify you that on February 3, from 15:00 (UTC), an upgrade will take place on the SEI network. Due to the update, there may be delays in processing payouts and exchanges with SEI.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Feb 3, 202615:00 - Feb 4, 202615:00 UTC
We would like to notify you that on February 4th, from 18:00 (UTC), an upgrade will take place on the Hedera Mainnet network. Due to the update, there may be delays in processing payouts and exchanges with HBAR.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience. Posted on
Feb 04, 2026 - 00:00 UTC
Resolved -
Today, from 03:50 UTC to 05:20 UTC, we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network.
We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment, the service is working as usual, but if you are still experiencing any issues, please, let us know.
We sincerely apologize for the inconvenience caused.
Feb 1, 05:22 UTC
Investigating -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, starting from 03:50 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
Feb 1, 04:53 UTC
Completed -
The scheduled maintenance has been completed.
Jan 30, 15:54 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 12:30 UTC
Update -
Hello there,
Just a quick reminder: on January, 30, starting at 12:30 (UTC), we might experience temporary delays with XDC token payouts due to scheduled maintenance by our liquidity provider.
During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Rest assured, assets won’t be disabled, and all affected exchanges will be processed as usual.
We’ll keep you updated and let you know once everything is back to normal. Thanks for your understanding, and we apologize for any inconvenience this may cause!
Jan 30, 10:25 UTC
Scheduled -
Hello there,
Just a quick heads-up: on January, 30, starting at 12:30 (UTC), we might experience temporary delays with XDC token payouts due to scheduled maintenance by our liquidity provider.
During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Rest assured, assets won’t be disabled, and all affected exchanges will be processed as usual.
We’ll keep you updated and let you know once everything is back to normal. Thanks for your understanding, and we apologize for any inconvenience this may cause!
Jan 29, 13:29 UTC
Resolved -
Today from 23:08 to 23:55 UTC we were experiencing some temporary issues with our API, which may affect response times, API availability, network fee, etc.
We are happy to announce that the API availability issue has been successfully resolved.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know. We sincerely apologize for the inconvenience caused.
Jan 29, 00:00 UTC
Investigating -
Hello!
Since 23:08 UTC, we're experiencing some temporary issues with our API, which may affect response times, API availability, network fee, etc.
Our tech team is already looking into the cause and resolving the situation.
Jan 28, 23:24 UTC
Resolved -
Today, from 02:30 UTC to 03:55 UTC, we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network.
We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment, the service is working as usual, but if you are still experiencing any issues, please, let us know.
We sincerely apologize for the inconvenience caused.
Jan 28, 04:00 UTC
Investigating -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, starting from 02:30 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
Jan 28, 03:30 UTC
Resolved -
Today, from 04:00 UTC to 05:20 UTC, we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network.
We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment, the service is working as usual, but if you are still experiencing any issues, please, let us know.
We sincerely apologize for the inconvenience caused.
Jan 25, 05:26 UTC
Investigating -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, starting from 04:00 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
Jan 25, 05:16 UTC
Completed -
The scheduled maintenance has been completed.
Jan 25, 03:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 18:00 UTC
Scheduled -
We would like to notify you that on January 21st, from 18:00 (UTC), an upgrade will take place on the Hedera Mainnet network. Due to the update, there may be delays in processing payouts and exchanges with HBAR.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Jan 20, 18:16 UTC
Completed -
The scheduled maintenance has been completed.
Jan 24, 18:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 14:00 UTC
Scheduled -
We would like to notify you that on January 24, from 14:00 (UTC), an upgrade will take place on the Tezos (XTZ) network. Due to the update, there may be delays in processing payouts and exchanges with XTZ.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Jan 23, 14:44 UTC
Completed -
The scheduled maintenance has been completed.
Jan 23, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 07:00 UTC
Scheduled -
Hello there,
Just a quick heads-up: on January 23, starting at 07:00 (UTC), we might experience temporary delays with BEP20 token payouts due to scheduled maintenance by our liquidity provider.
BEP20 deposits and withdrawals will be closed from 06:55 on January 23, 2026, for maintenance. The expected duration is approximately one hour.
During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Rest assured, assets won’t be disabled, and all affected exchanges will be processed as usual.
We’ll keep you updated and let you know once everything is back to normal. Thanks for your understanding, and we apologize for any inconvenience this may cause!
Jan 22, 18:53 UTC
Resolved -
This incident has been resolved.
Jan 22, 18:53 UTC
Investigating -
Hello there,
Just a quick heads-up: on January 23, starting at 07:00 (UTC), we might experience temporary delays with BEP20 token payouts due to scheduled maintenance by our liquidity provider.
BEP20 deposits and withdrawals will be closed from 06:55 on January 23, 2026, for maintenance. The expected duration is approximately one hour.
During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Rest assured, assets won’t be disabled, and all affected exchanges will be processed as usual.
We’ll keep you updated and let you know once everything is back to normal. Thanks for your understanding, and we apologize for any inconvenience this may cause!
Jan 22, 18:46 UTC
Today, between XX and XX UTC, we had a brief delay in processing BTC exchanges due to a holdup with the latest network block.
The good news is, a new BTC block has now been created, and all affected exchanges have been processed. Everything is up and running again, but if you're still experiencing any issues, please feel free to reach out to us.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Jan 22, 17:36 UTC
Update -
We are continuing to investigate this issue.
Jan 22, 17:35 UTC
Investigating -
Hello!
We’re currently experiencing some temporary delays with XLM exchanges, starting from 17:05 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!
Jan 22, 17:28 UTC
Resolved -
From 18:50 UTC until 19:05 we had temporary delays with processing payouts. The delays has occurred because of issues with internal servers connectivity.
Good news is, the issue was resolved and all the affected exchanges has been processed.
We thank you for your patience and understanding!
Jan 21, 19:09 UTC
Identified -
Hello! From 18:50 UTC we are experiencing issues with submitting payouts. Our team is already reviewing the issue and we will notify you once it will be resolved.
We apologize for the inconvenience.
Jan 21, 18:56 UTC