Since 19:20 UTC, we have been experiencing some issues with processing of exchanges. The following assets are affected: prcl,adx,aergo,aioz,bal,bera,blz,boson,bsw,cbase,ctc,data,dia,dusk,fitfi,kcserc20,kbsc,ladys,linea,lmwr,lvva,melania,mtv,nano,one,oxt,opulalgo,plume,promptbase,pyr,rwa,sei,siren,sweat,swarms,tfuel,telmatic,tlos,timeerc20,trac,uos,usddtrc20,usdtassethub,vr,wldop,wmtxerc20,xcnbsc,xnlbsc,xpl,yzysol,zetaerc20,swftc,ctsi,derc20,klvmainnet,griffain,trump.
This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Thank you for your patience and understanding!
Feb 27, 2026 - 19:37 UTC
Completed -
Today, from 06:00 to 09:00 (UTC), there was scheduled technical maintenance on the side of our liquidity provider.
We are happy to announce that the technical maintenance has been successfully completed.
At the moment, the service is working as usual.
Mar 28, 09:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 06:00 UTC
Scheduled -
Hello!
We would like to notify you that on March 28th from 06:00 UTC we may experience temporary issues with exchange processing time due to scheduled technical maintenance on the side of our liquidity provider.
The maintenance will affect the following assets: nano,cro,swftc,algo,nmr,uos,one,aergo,tfuel,alu,tlos,mtv,babydoge,bsw,rsr,luna,cspr,aioz,xcnbsc,usddtrc20,ethw,boba,tloserc20,xcnerc20,telmatic,trac,timeerc20,sweat,fitfi,kcserc20,boson,gstsol,data,arberc20,klvmainnet,pyusd,akt,usdtkava,ordi,tokenbsc,uds,zetaerc20,cat,wen,prcl,ban,rwa,derc20,paal,trump,melania,swarms,griffain,j,acs,vr,shellbsc,shellerc20,nc,neon,siren,sto,promptbase,paws,lvva,zora,signbsc,signbase,b2bsc,sxterc20,uselesssol,ainbsc,crossbsc,cbase,velvetbsc,zkwasmbsc,vsnerc20,gominingerc20,xnybsc,yzysol,sapienbase,basbsc,akebsc,qbsc,skyerc20,linea,usd1trc20,edenerc20,seievm,stblbsc,labbsc,xpinbsc,kiteerc20,jctbsc,wmtxerc20,cysbsc,usdtassethub,funbase,nightada
As a result, you might notice that the status stays stuck on "exchanging" or "sending to you" on the exchange page.
We’ll notify you once the maintenance is complete. Thanks for your understanding, and we apologize for any inconvenience!
Mar 27, 07:11 UTC
Resolved -
Hey! Just a heads-up — today, between 11:01 and 11:50 UTC, we had some delays with processing ETHBASE and BASE tokens payouts
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Mar 27, 11:56 UTC
Investigating -
Hello! Since 11:01 UTC, we're having some issues with processing ETHBASE and BASE tokens payouts
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you within several hours. Thanks for hanging in there!
Mar 27, 11:23 UTC
Completed -
The scheduled maintenance has been completed.
Mar 27, 07:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 10:30 UTC
Scheduled -
Hello!
We would like to notify you that on March 23, from 10:30 UTC, an upgrade will take place on the AKT (Akash Network). Due to this update, there may be delays in processing payouts and exchanges with AKT.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Mar 22, 10:42 UTC
Resolved -
Hey! Just a heads-up — today, between 15:10 and 15:50 UTC, we had some delays with processing ETH tokens payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Mar 25, 15:55 UTC
Investigating -
Hello! Since 15:10 UTC, we're having some issues with processing ETH tokens payouts.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you within several hours. Thanks for hanging in there!
Mar 25, 15:18 UTC
Resolved -
Hey! Just a heads-up — today, between 11:10 and 11:50 UTC, we had some delays with processing ETH and tokens payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Mar 24, 11:56 UTC
Investigating -
Hello! Since 11:10 UTC, we're having some issues with processing ETH and tokens payouts.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you within several hours. Thanks for hanging in there!
Mar 24, 11:25 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 22:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 14:00 UTC
Scheduled -
Hello! We would like to notify you that on March 23, from 14:00 UTC, an upgrade will take place on the Casper (CSPR) network. Due to this update, there may be delays in processing payouts and exchanges with CSPR.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Mar 20, 12:42 UTC
Completed -
The scheduled maintenance has been completed.
Mar 23, 18:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 14:30 UTC
Scheduled -
Hello!
We would like to notify you that on March 19th, from 14:30 UTC, an upgrade will take place on the Monad (MON) network. Due to this update, there may be delays in processing payouts and exchanges with MON and USDCMON.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Mar 19, 06:12 UTC
Completed -
The scheduled maintenance has been completed.
Mar 19, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 06:30 UTC
Scheduled -
Hello!
We would like to notify you that on March 15th from 06:30 UTC we may experience temporary issues with exchange processing time due to scheduled technical maintenance on the side of our liquidity provider.
The maintenance will affect the following assets: nano, boba, kcserc20, usdtkava, ordi, plume
As a result, you might notice that the status stays stuck on "exchanging" or "sending to you" on the exchange page.
We’ll notify you once the maintenance is complete. Thanks for your understanding, and we apologize for any inconvenience!
Mar 14, 06:40 UTC
Resolved -
Today, from 21:50 to 23:02 UTC, we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network.
We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment, the service is working as usual, but if you are still experiencing any issues, please, let us know.
We sincerely apologize for the inconvenience caused.
Mar 16, 23:07 UTC
Investigating -
Hello!
From 21:50 UTC we’re experiencing some temporary delays with BTC exchanges, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
Mar 16, 22:57 UTC
Completed -
The scheduled maintenance has been completed.
Mar 16, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 14:00 UTC
Scheduled -
Hello!
We would like to notify you that on March 12th, from 14:00 UTC, an upgrade will take place on the LUNA (Terra). Due to this update, there may be delays in processing payouts and exchanges with LUNA (Terra).
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Mar 11, 13:50 UTC
Resolved -
Just a heads-up — today, between 18:15 and 20:10 UTC, we had some delays with processing ERC20 tokens payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Mar 14, 20:18 UTC
Monitoring -
Thank you for waiting.
The issue that caused this incident has been resolved and all the new exchanges are being processed as usual!
At the moment we are still working on few stuck orders, but the majority is processed.
If your exchange is still stuck, please let us know via support channels.
Mar 14, 19:19 UTC
Identified -
Hello!
Since 18:15 UTC, we're having some issues with processing ERC20 tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you in several hours.