Investigating - Since 03:00 AM UTC, we have been experiencing issues with ZEC exchange processing due to orphaned block on the network side and the resulting unavailability of liquidity from our providers.
As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our technical team is already working on a solution.
ZEC is currently unavailable for new exchanges to prevent additional affected transactions.
We will get back to you with an update within several hours.
Jun 02, 2026 - 06:59 UTC
We would like to notify you that on July 2st, from 15:00 (UTC), an upgrade will take place on the Injective (INJ) network. Due to the update, there may be delays in processing payouts and exchanges with Injective (INJ).
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience. Posted on
Jul 02, 2026 - 03:28 UTC
Completed -
The scheduled maintenance has been completed.
Jul 3, 20:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 20:34 UTC
Scheduled -
Hello!
We would like to notify you that on June 30 from 19:00 UTC we may experience temporary issues with exchange processing time due to scheduled technical maintenance on the side of our fiat liquidity provider.
We’ll notify you once the maintenance is complete. Thanks for your understanding, and we apologise for any inconvenience!
Jun 30, 20:32 UTC
Completed -
Today, from 12:15 to 12:55 (UTC), there was scheduled technical maintenance on our side.
We are happy to announce that the technical maintenance has been successfully completed.
At the moment, the service is working as usual.
Jul 3, 12:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 12:15 UTC
Scheduled -
Hey everyone, Just a heads-up: on July 3, starting at 12:15 (UTC), we may experience some temporary delays with processing exchanges, payouts, partner withdrawals, and transfers due to scheduled technical maintenance on our side.
As a result, you might notice that the status stays stuck on "exchanging" or "sending to you" on the exchange page.
Please note, these delays are just a possibility and might not happen at all. Our service is fully prepared for the maintenance, and we don’t expect it to affect your exchanges.
Estimated duration of technical maintenance: 10 minutes
We’ll notify you once the maintenance is complete. Thanks for your understanding, and we apologize for any inconvenience!
Jul 3, 12:14 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 18:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 11:00 UTC
Scheduled -
We would like to notify you that on July 2, from 11:00 (UTC), an upgrade will take place on the DGB network. Due to the update, there may be delays in processing payouts and exchanges with DGB.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Jul 1, 13:53 UTC
Completed -
Today, from 12:00 to 16:50 UTC, there was a POL Network Upgrade.
We are happy to announce that the hard fork has been completed, and all affected exchanges have been processed.
At the moment, the service is working as usual.
Jul 2, 16:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 03:34 UTC
Scheduled -
We would like to notify you that on July 2st, from 12:00 (UTC), an upgrade will take place on the POL network. Due to the update, there may be delays in processing payouts and exchanges with POL network.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologise for the inconvenience.
Jul 2, 03:33 UTC
Resolved -
This incident has been resolved.
Jul 2, 11:40 UTC
Identified -
Hello! We’re currently experiencing some temporary delays with BTC exchanges, starting from 10:00 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
Resolved -
This incident has been resolved.
Jul 2, 00:25 UTC
Identified -
Hello there, Currently we experience temporary delays with processing few tokens, due to the delays by our liquidity provider. Affected assets: xtz,icx,hbar,egld,steth,grt,mbox,celo,xdc,cspr,op,ton,boba,ctc,gods,injerc20,flr,velo,lmwr,kas,wldop,coremainnet,mnterc20,ethlna,pol,mntmainnet,hntsol,prime,wemixmainnet,manta,ondo,ena,aiozerc20,mew,ethfi,usde,ponke,safe,brettbase,mog,render,ath,l3,sundog,popcat,degen,mogbase,hmstr,cgptbsc,carv,puffer,dbr,grass,taiko,tai,mplx,tokenerc20,swell,ol,chillguy,morpho,apex,major,zrc,kmno,arty,zerebro,virtualbase,hype,sonic,animeerc20,plume,toshi,vvv,gps,xter,zig,obt,order,bera,cookiebase,b3,cookiebsc,avl,diam,alch,flock,red,roam,sosoerc20,bmt,a8,mavia,br,kilo,partibase,maviabase,sosobase,corn,fhebsc,ferc20,hyperbsc,hypererc20,signbsc,doodsol,zkjerc20,laerc20,avlerc20,spkerc20,spkbsc,newterc20,icntbase,pumpsol,eraerc20,usdeton,homebase,vinubsc,sderc20,camperc20,usd1trc20,nomerc20,xanerc20,yberc20,metsol,recallbase,assethub,elizaossol,mon,pieversebsc,wetsol,skrsol,literc20,usdcmon,birbsol,usaterc20,triabsc,aaplxsol,aztecerc20,googlxsol,coinxsol,metaxsol,hoodxsol,roboerc20,amznxsol,mcdxsol,usdserc20,edgeerc20,basederc20,usdcmnt,bsbbsc,usdcseievm,deepsui,billerc20
During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Our team is aware of the issue and we are already on it! We will notify you once the issue is resolved.
Jun 9, 00:27 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 22:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 18:30 UTC
Scheduled -
We would like to notify you that on July 1st, from 18:30 (UTC), an upgrade will take place on the Celestia (TIA) network. Due to the update, there may be delays in processing payouts and exchanges with Celestia (TIA).
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Jul 1, 13:50 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 19:15 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 1, 19:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 16:00 UTC
Scheduled -
We would like to notify you that on June 29, from 16:00 (UTC), an upgrade will take place on the Tezos (XTZ) network. Due to the update, there may be delays in processing payouts and exchanges with XTZ.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Jun 28, 06:13 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 05:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 15:15 UTC
Scheduled -
We would like to notify you that on June 30, from 15:19 (UTC), an upgrade will take place on the CSPR network. Due to the update, there may be delays in processing payouts and exchanges with CSPR.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Jun 30, 10:30 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 02:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 01:00 UTC
Scheduled -
Hello there, Just a quick heads-up: on July 1st, starting at 01:00 (UTC), we might experience temporary delays with payouts due to scheduled maintenance by our liquidity provider. Affected assets: BTC.
During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Rest assured, assets won’t be disabled, and all affected exchanges will be processed as usual.
We’ll keep you updated and let you know once everything is back to normal. Thanks for your understanding, and we apologize for any inconvenience this may cause!
Jun 30, 10:13 UTC
Completed -
The scheduled maintenance has been completed.
Jun 30, 18:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 09:00 UTC
Scheduled -
We would like to notify you that on June 30, from 09:00 (UTC), an upgrade will take place on the Chiliz (CHZMAINNET) network. Due to the update, there may be delays in processing payouts and exchanges with CHZMAINNET.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Jun 29, 06:09 UTC
Today, between 16:38 and 16:56 UTC, we experienced delays with processing ETH and ETH tokens payouts.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Jun 30, 17:24 UTC
Investigating -
Hello!
Since 16:38 UTC, we have been experiencing some delays with processing ETH and ETH tokens payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution.
We will keep you updated as soon as possible and let you know when we have more information.
Jun 30, 16:46 UTC
Completed -
The scheduled maintenance has been completed.
Jun 30, 14:00 UTC
Scheduled -
We would like to notify you that on June 29, from 14:00 (UTC), an upgrade will take place on the KAS (KAS) network. Due to the update, there may be delays in processing payouts and exchanges with KAS.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Jun 28, 21:23 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 18:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 15:00 UTC
Scheduled -
We would like to notify you that on June 29, from 15:00 (UTC), an upgrade will take place on the Monad (MON) network. Due to the update, there may be delays in processing payouts and exchanges with MON and USDCMON.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Jun 28, 06:46 UTC
Resolved -
This incident has been resolved.
Jun 29, 04:31 UTC
Identified -
We are currently experiencing delays in processing BCH exchanges due to a network outage affecting the Bitcoin Cash blockchain.
The issue started at 02:00 UTC , and as a result, exchange completion times may be longer than usual.
Our team is closely monitoring the situation and will resume normal processing as soon as the network is stable. We apologize for the inconvenience and appreciate your patience.
Jun 29, 04:04 UTC
Completed -
From June 25th 18:00 UTC to June 28th 12:00 UTC, there was a BASE Network Upgrade.
We are happy to announce that the network upgrade has been completed, and all affected exchanges have been processed.
At the moment, the service is working as usual.
Jun 28, 12:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:00 UTC
Scheduled -
We would like to notify you that on June 25, from 18:00 (UTC), an upgrade will take place on the BASE (BASE) network. Due to the update, there may be delays in processing payouts and exchanges with BASE and tokens: USDCBASE, ETHBASE, AERO, AIXBT, AVNTBASE, AWERBASE, B3, BRETTBASE, CARV, CBASE, CBXRPBASE, CHECKBASE, CLANKER, COOKIEBASE, DEGEN, FBASE, FLOCK, FUNBASE, GPS, HOMEBASE, ICNTBASE, KAITO, KTABASE, LINGO, MAVIABASE, MIRABASE, MOGBASE, PARTIBASE, PROMPTBASE, RDNTBASE, RECALLBASE, RWA, SAPIENBASE, SIGNBASE, SKI, SOSOBASE, TOSHI, TOWNSBASE, UNIO, VFYBASE, VIRTUALBASE, VVV, XCNBASE, ZENBASE, ZORA, ZROBASE.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Jun 24, 06:51 UTC
Resolved -
This incident has been resolved.
Jun 28, 06:10 UTC
Update -
Hey! Just a heads-up — today, between 13:55 and 14:30 UTC, we had some delays with payouts processing.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Jun 23, 14:37 UTC
Investigating -
Hello!
Since 13:55 UTC, we're having some issues with payouts processing.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you as soon as possible. Thanks for hanging in there!
Jun 23, 14:09 UTC
Resolved -
This incident has been resolved.
Jun 28, 06:08 UTC
Investigating -
Hello!
Since 05:20 P.M. UTC we are experiencing delays with processing exchanges on the confirmation stage. As a result, users may notice that there is no status change from "confirming" on the exchange page. Our team is aware of the issue and is already on it. We will notify you ASAP once the issue is resolved.
Jun 27, 14:33 UTC
Resolved -
This incident has been resolved.
Jun 28, 06:06 UTC
Investigating -
Just a heads-up — today, between 05:20 and 05:40 UTC, we had some delays with processing of exchanges on the confirmation stage.
Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Jun 27, 14:42 UTC
Completed -
The scheduled maintenance has been completed.
Jun 27, 11:05 UTC
Scheduled -
We would like to notify you that on June 25th, from 14:00 UTC, a hard fork will take place on the POLYGON network. Due to the update, there may be delays in processing payouts and deposits with the following assets: usdtmatic, usdcmatic, maticmainnet.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Jun 25, 05:59 UTC
Resolved -
Today, from 15:40 to 16:40 UTC, we were experiencing temporary issues with the processing of ETHBASE and BASE tokens exchanges due to the delay of a new block of the network.
We are happy to announce that a new blocks were created, and all affected exchanges have been processed. At the moment, the service is working as usual, but if you are still experiencing any issues, please, let us know.
Jun 26, 16:45 UTC
Investigating -
Hello!
Since 15:40 UTC, we've been experiencing some issues with processing on the ETHBASE and BASE tokens exchanges due to the delay of a new block of the network.
This means that you might see the status stuck on 'awaiting deposit' or 'sending to you' on the exchange page. Our tech team is already looking into it.
We'll keep you updated and let you know as soon as we have more info.
Jun 26, 15:49 UTC
Resolved -
Hey again! We’ve figured out what’s causing the delay with ETHBASE and BASE tokens exchanges processing. In this case, the problem appears to be on the BASE network side and may be related to an upcoming update.
You can stay updated on the BASE network by checking this link: https://basescan.org
Further information will be provided in notifications regarding the upcoming BASE network update. Thanks for your understanding!
Jun 25, 17:29 UTC
Investigating -
Hello! Since 15:50 UTC, we've been experiencing some issues with processing on the ETHBASE and BASE tokens exchanges.
This means that you might see the status stuck on 'awaiting deposit' or 'sending to you' on the exchange page. Our tech team is already looking into it and working on a fix.
We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
Jun 25, 16:16 UTC
Resolved -
Hey! As you might remember, today, between 14:20 and 16:30 UTC, we had some issues with recognizing SUI deposits.
The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know.
Sorry for the inconvenience, and thanks for your patience!
Jun 25, 16:35 UTC
Investigating -
Hello! Since 14:20 UTC, we've been experiencing issues with recognizing SUI deposits.
Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit.
Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
Jun 25, 15:22 UTC
Resolved -
Hey! As you might remember, today between 14:30 and 15:25 UTC, we had some delays with processing payouts on the TON, XLM, BASE networks.
The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know.
Sorry for the inconvenience, and thanks for your patience!
Jun 25, 15:27 UTC
Investigating -
Hello! Since 14:30 UTC, we're having some issues with processing payouts on the TON, XLM, BASE networks.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you within several hours. Thanks for hanging in there!
Jun 25, 15:05 UTC
Resolved -
Hey! As you might remember, today, between 14:00 and 16:10 UTC, we had some issues with recognizing ETH and tokens deposits.
The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know.
Sorry for the inconvenience, and thanks for your patience!
Jun 24, 16:11 UTC
Identified -
Hey again! We have identified the cause of the delay in deposit recognition. The issue occurred due to the incorrect operation of the internal service responsible for recognizing deposits.
Our technical team is already working on a fix, and we expect it to be resolved in approximately 2 hours.
Jun 24, 16:04 UTC
Investigating -
Hello! Since 14:00 UTC, we've been experiencing issues with recognizing ETH and tokens deposits.
Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit.
Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within 1 hour.
Jun 24, 14:50 UTC
Resolved -
Hey! Just a heads-up — today, between 05:10 and 06:35 UTC, we experienced some delays with POL and tokens exchanges processing.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Jun 24, 06:41 UTC
Investigating -
Hello! Since 05:10 UTC, we've been experiencing some issues with processing on the POL and tokens exchanges.
This means that you might see the status stuck on 'awaiting deposit' or 'sending to you' on the exchange page. Our tech team is already looking into it and working on a fix.
We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
Jun 24, 06:16 UTC
Resolved -
Hey! Just a heads-up — today, between 14:20 and 17:50 UTC, we had some delays with processing BSC and tokens payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Jun 23, 14:57 UTC
Investigating -
Hello!
Since 14:20 UTC, we're having some issues with processing BSC and tokens payouts
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you as soon as possible. Thanks for hanging in there!
Jun 23, 14:49 UTC
Resolved -
Hey! Just a heads-up — today, between 12:00 and 12:55 UTC, we had some delays with processing TRX and TRC-20 tokens payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Jun 22, 12:57 UTC
Investigating -
Hello!
Since 12:00 UTC, we're having some issues with processing TRX and TRC-20 tokens payouts
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you as soon as possible. Thanks for hanging in there!
Jun 22, 12:08 UTC
Resolved -
Today from 23:50 to 01:12 UTC we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network.
We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing any issues, please, let us know.
We sincerely apologize for the inconvenience caused.
Jun 21, 01:12 UTC
Identified -
From 23:50 UTC, we are experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network.
As a result, there may be delays in updating statuses on the affected exchanges page. Once a new block is created, all deposits and exchanges will be processed as usual. You can also check up-to-date information about the BTC network by following the link: https://www.blockchain.com/btc/blocks?page=1
We will provide an additional update as soon as a new block is created.
Jun 21, 00:57 UTC