In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 2026 - 14:00 UTC
Scheduled - We would like to notify you that on February 19th, from 14:00 (UTC), an upgrade will take place on the Injective (INJ) network. Due to the update, there may be delays in processing payouts and exchanges with Injective (INJ).
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Feb 19, 202614:00 - Feb 23, 202618:00 UTC
Resolved -
Hey! Just a heads-up — today, between 11:00 and 14:35 UTC, we had some delays with processing TON and TON tokens payouts and partner rewards.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Feb 19, 14:46 UTC
Identified -
Just a heads-up: we have identified issues with TON tokens payouts and partner rewards processing as well. Our team is already working on this issue and we will get back to you with an update as soon as possible.
Apologies for the inconvenience.
Feb 19, 12:29 UTC
Investigating -
Hello! From 11:00 UTC we are experiencing issues with TON payouts and partner rewards processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page.
We will get back to you with an update as soon as possible.
Feb 19, 11:20 UTC
Completed -
The scheduled maintenance has been completed.
Feb 19, 13:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 13:30 UTC
Scheduled -
We would like to notify you that on February 18, from 13:30 (UTC), an upgrade will take place on the Cosmos (ATOM) network. Due to the update, there may be delays in processing payouts and exchanges with ATOM.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
Feb 17, 17:45 UTC
Resolved -
This incident has been resolved.
Feb 15, 18:03 UTC
Investigating -
Hello!
Since 17 UTC, we've been experiencing some issues with processing on exchanges with following assets: AOLSOL, AURASOL, BUZZ, CARDSSOL, CRCLXSOL, EURCSOL, GIGA, JITOSOL, KORISOL, LESTER, LLM, LUCE, MOMOSOL, MSOL, MSTRXSOL, MYRO, NVDAXSOL, QQQXSOL, SPXSOL, SPYXSOL, TSLAXSOL, USDSSOL, WBTCSOL
This means that you might see the status stuck on 'exchanging' as well as these assets are unavailable for exchange. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info.
We will keep you updated. Thank you for the understanding!
Feb 15, 17:34 UTC
Resolved -
Just a heads-up — today, between 20:50 and 21:35 UTC, we had some delays with processing of exchanges on the confirmation stage.
Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Feb 13, 21:39 UTC
Investigating -
Hello!
Since 20:50 we are experiencing delays with processing exchanges on the confirmation stage. As a result, users may notice that there is no status change from "confirming" on the exchange page. Our team is aware of the issue and is already on it. We will notify you ASAP once the issue is resolved.
We apologize for the inconvenience caused.
Feb 13, 20:53 UTC
Resolved -
Hey! From February 12 at 07:00 to February 13 at 10:10 UTC, we experienced some delays with JETTON exchanges processing.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Feb 13, 10:31 UTC
Investigating -
Hello! Since 07:00 UTC, we've been experiencing some issues with processing on the JETTON exchanges.
This means that you might see the status stuck on 'exchanging' on the exchange page. Our tech team is already looking into it and working on a fix.
We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
Feb 12, 07:03 UTC
Resolved -
Today, from 02:25 UTC to 03:35 UTC, we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network.
We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment, the service is working as usual, but if you are still experiencing any issues, please, let us know.
We sincerely apologize for the inconvenience caused.
Feb 13, 03:37 UTC
Investigating -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, starting from 02:25 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
Feb 13, 03:30 UTC
Completed -
The scheduled maintenance has been completed.
Feb 11, 09:30 UTC
Scheduled -
Hello!
We would like to notify you that on February 11th from 07:00 UTC we may experience temporary issues with exchange processing time due to scheduled technical maintenance on the side of our liquidity provider.
The maintenance will affect the following assets: TUSDTRC20, USDTTRC20, TRX, WINTRC20, SUN, JST, BTTC
As a result, you might notice that the status stays stuck on "exchanging" or "sending to you" on the exchange page.
We’ll notify you once the maintenance is complete. Thanks for your understanding, and we apologize for any inconvenience!
Feb 11, 01:58 UTC
Completed -
The scheduled maintenance has been completed.
Feb 11, 06:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 01:30 UTC
Scheduled -
We would like to notify you that on February 11, from 01:30 (UTC), an upgrade will take place on the KAIA network. Due to the update, there may be delays in processing payouts and exchanges with KAIA.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Feb 9, 20:19 UTC
Completed -
The scheduled maintenance has been completed.
Feb 11, 05:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 04:00 UTC
Scheduled -
Hello.
We would like to notify you that on February 11th from 04:00 UTC we may experience temporary issues with exchange processing time due to scheduled technical maintenance on the side of our liquidity provider.
Resolved -
Hey! Today, between 21:10 and 22:50 UTC we were experiencing issues with processing exchanges on the exchanging stage.
The issue occurred due to the interruption in internal services connectivity. It now has been resolved, and all of the stuck exchanges were processed. We thank you for staying patient and understanding during this period!
Feb 10, 23:09 UTC
Identified -
Hello! Since 21:10 we are experiencing delays with processing exchanges on the exchanging stage.
Our team is aware of the issue and is already on it. We will notify you ASAP once the issue is resolved.
We apologize for the inconvenience caused.
Feb 10, 21:18 UTC
Resolved -
Hey! Just a heads-up — today, between 14:15 and 18:305 UTC, we had some delays with processing USDTETRC20 payouts and partner rewards.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Feb 10, 18:45 UTC
Identified -
Hello! Since 17:45 UTC, we're having delays with processing USDTERC20 payouts and partner rewards.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you within several hours. Thanks for hanging in there!
Feb 10, 18:14 UTC
Resolved -
This incident has been resolved.
Feb 8, 02:45 UTC
Update -
Hey! Just a heads-up — today, between 17:15 and 18: 20 UTC, we had some delays with processing USDTTRC20/TRX payouts and partner rewards.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Feb 7, 18:23 UTC
Identified -
Hello! Since 17:15 UTC, we're having some issues with processing USDTTRC20 payouts and partner rewards.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you within several hours. Thanks for hanging in there!
Feb 7, 18:02 UTC
Resolved -
This incident has been resolved.
Feb 6, 23:14 UTC
Identified -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, starting from 21:00 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
Feb 6, 21:40 UTC