Since 19:20 UTC, we have been experiencing some issues with processing of exchanges. The following assets are affected: prcl,adx,aergo,aioz,bal,bera,blz,boson,bsw,cbase,ctc,data,dia,dusk,fitfi,kcserc20,kbsc,ladys,linea,lmwr,lvva,melania,mtv,nano,one,oxt,opulalgo,plume,promptbase,pyr,rwa,sei,siren,sweat,swarms,tfuel,telmatic,tlos,timeerc20,trac,uos,usddtrc20,usdtassethub,vr,wldop,wmtxerc20,xcnbsc,xnlbsc,xpl,yzysol,zetaerc20,swftc,ctsi,derc20,klvmainnet,griffain,trump.
This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Thank you for your patience and understanding!
Feb 27, 2026 - 19:37 UTC
Resolved -
Hey! Just a heads-up — today, between 17:43 and 20:26 UTC, we had some delays with processing APT payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Mar 5, 20:26 UTC
Investigating -
Hello! Since 17:43 UTC, we're having some issues with processing APT payouts.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you once the issue is resolved. Thanks for hanging in there!
Mar 5, 18:40 UTC
Resolved -
Just a heads-up — today, between 21:10 and 21:45 UTC, we had some issues with processing XMR payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Mar 4, 21:47 UTC
Investigating -
Hello! Since 21:10 UTC, we're having some issues with processing XMR payouts.
Because of that, you might see the status stuck on "sending to you" and it won't update. Approximate fixing time is 20 minutes
We apologize for any inconvenience caused.
Mar 4, 21:15 UTC
Resolved -
Hey! Just a heads-up — today, between 18:30 and 19:50 UTC, we had some delays with processing XMR payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Mar 4, 19:52 UTC
Investigating -
Hello! Since 18:30 UTC, we're having some issues with processing XMR payouts.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you within several hours. Thanks for hanging in there!
Mar 4, 18:37 UTC
Completed -
Today, from 10:00 to 12:00 (UTC), there was scheduled technical maintenance on XMR.
We are happy to announce that the technical maintenance has been successfully completed.
At the moment the service is working as usual.
Mar 4, 12:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 10:01 UTC
Scheduled -
Hello all,
On March 4th, starting at 10 AM UTC we will be carrying out some maintenance work with XMR, this will affect XMR exchanges, payouts and partner withdrawals. You may see the status stuck on "exchanging" or "sending to you" on the exchange page.
We’ll notify you once the maintenance is complete. Thanks for your understanding, and we apologize for any inconvenience!
Mar 3, 10:08 UTC
Completed -
The scheduled maintenance has been completed.
Mar 4, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 06:00 UTC
Scheduled -
Hello!
We would like to notify you that on March 4th from 06:00 UTC we may experience temporary issues with exchange processing time due to scheduled technical maintenance on the side of our liquidity provider.
Completed -
Today, from 06:00 to 07:10 (UTC), there was scheduled technical maintenance on the side of our liquidity provider.
We are happy to announce that the technical maintenance has been successfully completed.
At the moment the service is working as usual.
Mar 4, 07:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 06:01 UTC
Scheduled -
Hello!
We would like to notify you that on March 4th from 06:00 UTC we may experience temporary issues with exchange processing time due to scheduled technical maintenance on the side of our liquidity provider.
The maintenance will affect the following assets: imx,id,ach,dent,dego,mana,link,move,rpl,req,ava2erc20,signerc20,cos,townserc20,zrx,bico,bnt,uma,coti,crv,prom,band,barderc20,sand,grt,alice,api3,ldo,1inch,zroerc20,aave,a2zerc20,adx,acx,agld,aevo,alcx,alloerc20,alt,amp,ape,ata,arpa,audio,auctionerc20,axs,bat,bel,bifierc20,beamerc20,blur,bio,breverc20,c98erc20,celr,chz,chr,comp,cow,cvc,cvx,cybererc20,dai,dexe,dia,dodo,dusk,eigen,eth,ens,epicerc20,ensoerc20,fdusderc20,eurierc20,eulerc20,fet,floki,fferc20,fun,ftt,fluxerc20,forth,glm,galaerc20,gerc20,gno,gmterc20,gtc,hft,hei,hot,high,jasmy,ilv,iq,kernel,knc,lrc,lpt,lskerc20,mask,mln,mdt,metiserc20,mav,memecoin,oxt,paxg,pendle,people,pha,pepe,pixel,powr,pond,portal,pyr,pundix,proveerc20,qkc,qnt,quick2erc20,rad,rare,rlc,rez,rdnterc20,resolverc20,saharaerc20,shib,skl,senterc20,snx,slp,spell,stg,ssv,storj,sushi,super,t,synerc20,syruperc20,tlmerc20,trb,tru,treeerc20,tusd,turbo,uni,usdc,usdterc20,usdp,vanry,wbtc,wbetherc20,wlderc20,werc20,wlfierc20,woo,ygg,zamaerc20,zkcerc20,nexo,cakeerc20
As a result, you might notice that the status stays stuck on "exchanging" or "sending to you" on the exchange page.
We’ll notify you once the maintenance is complete. Thanks for your understanding, and we apologize for any inconvenience!
Mar 4, 05:41 UTC
Resolved -
This incident has been resolved.
Mar 2, 21:53 UTC
Identified -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
Mar 2, 21:50 UTC
Completed -
The scheduled maintenance has been completed.
Mar 2, 07:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 06:00 UTC
Scheduled -
We would like to notify you that on March 2nd from 06:00 UTC we may experience temporary issues with payout processing time due to scheduled technical maintenance on the side of our liquidity provider.
Resolved -
Hey! Just a heads-up — today, between 10:56 and 11:20 UTC, we had some delays with processing BNBBSC and tokens payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Mar 1, 11:26 UTC
Investigating -
Hello! Since 10:56 UTC, we're having some issues with processing BNBBSC and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you in several hours. Thanks for hanging in there!
Mar 1, 11:08 UTC
Resolved -
This incident has been resolved.
Feb 27, 14:26 UTC
Investigating -
Hello!
Since 14:10 UTC, we have been experiencing some issues with processing of exchanges. The following assets are affected: CAMPERC20, ELAERC20, ESERC20, EURQ, INJERC20, MX, NFTTRC20, ONDO, QTUM, USDQ, WAVES, XAUT, GT, ZBCN
This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Thank you for your patience and understanding!
Feb 27, 14:26 UTC
Completed -
Today, from 08:00 to 14:30 UTC, there was a TON Network Upgrade.
We are happy to announce that the hard fork has been completed, and all affected exchanges have been processed.
At the moment, the service is working as usual.
Feb 24, 14:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 08:00 UTC
Scheduled -
Hello. We would like to notify you that on February 24th, from 08:00 (UTC), an upgrade will take place on the The Open Network(TON). Due to the update, there may be delays in processing payouts and exchanges with: kot,pgc,tacton,tston,blumton,usdttonref,ecorton,usdtton,cati,dogs,fpibank,hmstr,jetton,jusdt,major,not,pxton,redxton,ton,usdeton,x.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Feb 24, 05:42 UTC
Completed -
Today, from 05:55 to 07:30 (UTC), there was scheduled technical maintenance on the side of our liquidity provider.
We are happy to announce that the technical maintenance has been successfully completed.
At the moment the service is working as usual.
Feb 24, 07:53 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 06:00 UTC
Scheduled -
Hello!
We would like to notify you that on February 24th from 05:55 UTC we may experience temporary issues with exchange processing time due to scheduled technical maintenance on the side of our liquidity provider.
The maintenance will affect the following assets: people,proveerc20,iq,uni,eigen,dego,audio,treeerc20,gerc20,axs,ftt,bifierc20,grt,imx,hot,t,ata,trb,prom,resolverc20,senterc20,aevo,beamerc20,storj,api3,agld,lrc,vanry,usdp,c98erc20,usdc,paxg,link,galaerc20,high,wbetherc20,gno,ilv,fluxerc20,crv,bnt,ach,ens,ensoerc20,bat,cakeerc20,cybererc20,fet,zrx,lpt,qnt,rare,sand,hft,snx,floki,kernel,stg,signerc20,uma,ldo,rpl,cow,mask,epicerc20,gmterc20,woo,rad,townserc20,bico,pixel,fdusderc20,cvx,mana,portal,cos,dent,zamaerc20,eth,fferc20,tusd,cvc,tru,metiserc20,forth,zroerc20,pepe,quick2erc20,ssv,alt,celr,synerc20,hei,memecoin,jasmy,dodo,id,breverc20,nexo,qkc,req,syruperc20,move,band,wlfierc20,ape,pha,rez,auctionerc20,rdnterc20,mav,1inch,aave,fun,shib,rlc,dexe,lskerc20,ava2erc20,super,blur,mln,dai,wbtc,gtc,saharaerc20,knc,chr,slp,sushi,tlmerc20,eurierc20,skl,a2zerc20,spell,usdterc20,bel,bio,pundix,pendle,chz,eulerc20,glm,mdt,coti,turbo,werc20,comp,zkcerc20,powr,arpa,ygg,acx,barderc20,amp,pond,alice,wlderc20,alcx,alloerc20
As a result, you might notice that the status stays stuck on "exchanging" or "sending to you" on the exchange page.
We’ll notify you once the maintenance is complete. Thanks for your understanding, and we apologize for any inconvenience!
Feb 23, 14:54 UTC
Completed -
The scheduled maintenance has been completed.
Feb 23, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 14:00 UTC
Scheduled -
We would like to notify you that on February 19th, from 14:00 (UTC), an upgrade will take place on the Injective (INJ) network. Due to the update, there may be delays in processing payouts and exchanges with Injective (INJ).
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Feb 19, 10:02 UTC
Resolved -
Hey! Just a heads-up — today, between 07:00 and 13:30 UTC, we had some delays with processing XMR payouts.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Feb 23, 13:37 UTC
Investigating -
Hello! Since 07:00 UTC, we're having some issues with processing XMR payouts.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you within several hours. Thanks for hanging in there!
Feb 23, 07:42 UTC
Resolved -
This incident has been resolved.
Feb 21, 06:12 UTC
Investigating -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, starting from 04:50 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
Feb 21, 05:52 UTC
Resolved -
Today, from 03:10 to 04:10 UTC, we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network.
We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment, the service is working as usual, but if you are still experiencing any issues, please, let us know.
We sincerely apologize for the inconvenience caused.
Feb 20, 04:17 UTC
Identified -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, starting from 03:10 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
Feb 20, 04:00 UTC