Today, between 12:29 UTC and 14:07 UTC, we experienced delays with processing BSC and tokens exchanges.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Aug 21, 2026 - 14:13 UTC
Investigating - Hello!
Since 12:29 UTC we are experiencing issues with BSC and tokens exchange processing and payouts. As a result, users may notice no status change from "waiting" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can.
Thanks for hanging in there!
Aug 21, 2026 - 13:02 UTC
Today, between 11:20 UTC UTC and 11:50 UTC, we experienced delays with processing BTC exchanges.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Aug 21, 2026 - 11:51 UTC
Investigating - Hello!
Since 12:20 UTC we are experiencing issues with BTC exchange processing and payouts. As a result, users may notice no status change from "confirming" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can.
Thanks for hanging in there!
Aug 21, 2026 - 11:47 UTC
Investigating - Hello! Starting from 19:30 UTC we’re currently experiencing some temporary delays with Ravencoin due to the technical issues on the side of the network.
Aug 10, 2026 - 20:10 UTC
Today, between 11:42 UTC and 13:57 UTC, we experienced delays with processing Assethub exchanges and payouts.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Aug 22, 13:59 UTC
Update -
Interim update — since 11:42 UTC we have been experiencing some delays with processing payouts and deposits from Assethub.
At the moment, exchanges may get stuck in the "confirming” or “sending” status.
Our technical team is still investigating the root cause of the issue and working on a solution.
We will keep you updated and let you know as soon as we have more information.
Aug 22, 13:39 UTC
Investigating -
Hello team!
Since 11:42 UTC, we have been experiencing some delays with processing Assethub payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution.
We will keep you updated as soon as possible and let you know when we have more information.
Aug 22, 13:00 UTC
Today, between 8:40 UTC and 10:30 UTC, we experienced delays with processing XMR payouts.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Aug 21, 10:35 UTC
Investigating -
Hello team!
Since 8:40 UTC, we have been experiencing some delays with processing XMR payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution.
We will keep you updated as soon as possible and let you know when we have more information.
Aug 21, 08:53 UTC
Completed -
From August 20, 12:00 UTC to August 21 6:30 UTC, there was a GRAM (TON) Network Upgrade.
We are happy to announce that the upgrade has been completed, and all affected exchanges have been processed.
At the moment, the service is working as usual.
Aug 21, 06:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 12:00 UTC
Scheduled -
We would like to notify you that on August 20, from 12:00 UTC, an upgrade will take place on the GRAM (TON) network. Due to this update, there may be delays in processing payouts and exchanges with: ton, usdtton, usdttonref, usdeton, pgc, blumton, jusdt, cati, dogs, ecorton, fpibank, jetton, not, pxton, ton, x, major, hmstr
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Aug 19, 09:25 UTC
Resolved -
Hey! As you might remember, today, between 14:10 and 17:00 UTC, we had some issues with recognizing BNBBSC and tokens deposits.
The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know.
Sorry for the inconvenience, and thanks for your patience!
Aug 20, 17:01 UTC
Update -
Hey again! We're still working on resolving the issue. We'll provide you with an update within 60 minutes.
Aug 20, 16:15 UTC
Identified -
Hey again!
We have identified the cause of the delay in BNBBSC and tokens deposit recognition. The issue occurred due to the incorrect operation of the network node.
Our technical team is already working on a fix, and we expect it to be resolved in approximately 60 minutes.
Aug 20, 15:15 UTC
Investigating -
Hello! Since 14:10 UTC, we've been experiencing issues with recognizing BNBBSC and tokens deposits.
Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit.
Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
Aug 20, 14:53 UTC
Completed -
The scheduled maintenance has been completed.
Aug 19, 23:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 16:00 UTC
Scheduled -
We would like to notify you that on August 19, from 16:00 (UTC), an upgrade will take place on the ALGO network. Due to the update, there may be delays in processing payouts and exchanges with ALGO.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Aug 18, 17:07 UTC
Completed -
From August 18, 12:30 UTC to August 18 17:30 UTC, there was a Matic Network Upgrade.
We are happy to announce that the upgrade has been completed, and all affected exchanges have been processed.
At the moment, the service is working as usual.
Aug 18, 17:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 12:30 UTC
Scheduled -
We would like to notify you that on August 18, from 12:30 (UTC), an upgrade will take place on the MATIC network. Due to the update, there may be delays in processing payouts and exchanges with MATIC/MATIC tokens.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Aug 18, 04:00 UTC
Resolved -
Today from 11:30 to 11:48 UTC we were experiencing temporary issues with the availability of our API and its response time.
We are happy to announce that the API availability issue has been successfully resolved. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Aug 18, 11:51 UTC
Investigating -
Hello!
From 11:30 UTC we are experiencing temporary issues with the availability of our API and its response time. The creation of exchanges is affected.
Our technical team is investigating the cause and is already working on a solution. We will get back to you with an update as soon as possible.
Aug 18, 11:43 UTC
Today, between 17:05 UTC UTC and 19:00 UTC, we experienced delays with processing SOL/SOL tokens.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Aug 17, 19:17 UTC
Investigating -
Since 17:05 UTC we are experiencing issues with SOL and tokens exchange processing and payouts. As a result, users may notice no status change from "confirming" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can.
Completed -
The scheduled maintenance has been completed.
Aug 16, 21:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 16:00 UTC
Scheduled -
We would like to notify you that on August 16, from 16:00 (UTC), a hard fork will take place in the TRON network. Due to the update, there may be delays in processing payouts and exchanges with TRX and tokens.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
Disabling assets is not planned. All affected exchanges will be processed as usual. We will also make sure to post a separate notification as soon as it ends.
Aug 15, 16:00 UTC
Completed -
The scheduled maintenance has been completed.
Aug 13, 18:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 12:00 UTC
Scheduled -
We would like to notify you that on August 13, from 12:00 (UTC), an upgrade will take place on the POL network. Due to the update, there may be delays in processing payouts and exchanges with POL.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Aug 13, 00:53 UTC
Completed -
Today, from 06:00 to 07:20 (UTC), there was scheduled maintenance by our liquidity provider.
We are happy to announce that the technical maintenance has been successfully completed.
At the moment, the service is working as usual.
Aug 13, 07:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 05:45 UTC
Scheduled -
Hello there, Just a quick heads-up: on August 13th, starting at 06:00 (UTC), we might experience temporary delays with TRX and TRX tokens payouts due to scheduled maintenance by our liquidity provider.
During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Rest assured, assets won’t be disabled, and all affected exchanges will be processed as usual. Affected assets: bttc,jst,sun,trx,tusdtrc20,usdttrc20,wintrc20
We'll keep you updated and let you know once everything is back to normal. Thanks for your understanding, and we apologize for any inconvenience this may cause!
Aug 12, 21:21 UTC
Today, between 16:00 UTC and 17:20 UTC, we had a brief delay in processing BTC exchanges due to a holdup with the latest network block.
The good news is, a new BTC block has now been created, and all affected exchanges have been processed. Everything is up and running again, but if you're still experiencing any issues, please feel free to reach out to us.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Aug 12, 17:21 UTC
Investigating -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, starting from 16:00 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
Resolved -
Hello! Between 22:00 UTC and 22:40 we have been experiencing internal services disruptions. We are happy to announce that the server issues have been resolved, and our services are now operating normally.
Thank you for your patience and understanding while our technical team worked to resolve the troubles. We apologize for any inconvenience caused.
Aug 11, 22:49 UTC
Identified -
Hello! Starting from 22:00 UTC we are experiencing issues with our servers, which may affect the availability and performance of some of our services.
Our technical team is investigating the issue and working to restore normal service as soon as possible.
We apologize for any inconvenience caused and will provide further updates as more information becomes available.
Aug 11, 22:04 UTC
Completed -
The scheduled maintenance has been completed.
Aug 11, 05:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 11:00 UTC
Scheduled -
We would like to notify you that on August 10, from 11:00 (UTC), an upgrade will take place on the BCH network. Due to the update, there may be delays in processing payouts and exchanges with BCH.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Aug 9, 14:14 UTC
Resolved -
This incident has been resolved.
Aug 10, 00:05 UTC
Investigating -
Hello! We’re currently experiencing some temporary delays with BSV exchanges, starting from 22:47 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
Resolved -
This incident has been resolved.
Aug 8, 11:17 UTC
Investigating -
Hello! Starting from 23:15 UTC we’re currently experiencing some temporary delays with NIGHTBSC and NIGHTADA exchanges, due to the maintenance on the side of the liquidity provider.
Jul 22, 00:05 UTC