In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 2026 - 12:00 UTC
Scheduled - We would like to notify you that on May 15, from 12:00 (UTC), an upgrade will take place on the XEC (eCash) network. Due to the update, there may be delays in processing payouts and exchanges with XEC (eCash).
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
May 15, 202612:00 - May 19, 202616:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 2026 - 14:30 UTC
Scheduled - We would like to notify you that on April 17, from 14:30 UTC, a hard fork and upgrade will take place on the LUNC network. Due to the update, there may be delays in processing payouts and exchanges with LUNC.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Apr 17, 202614:30 - Apr 18, 202614:30 UTC
Since 19:20 UTC, we have been experiencing some issues with processing of exchanges. The following assets are affected: prcl,adx,aergo,aioz,bal,bera,blz,boson,bsw,cbase,ctc,data,dia,dusk,fitfi,kcserc20,kbsc,ladys,linea,lmwr,lvva,melania,mtv,nano,one,oxt,opulalgo,plume,promptbase,pyr,rwa,sei,siren,sweat,swarms,tfuel,telmatic,tlos,timeerc20,trac,uos,usddtrc20,usdtassethub,vr,wldop,wmtxerc20,xcnbsc,xnlbsc,xpl,yzysol,zetaerc20,swftc,ctsi,derc20,klvmainnet,griffain,trump.
This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Thank you for your patience and understanding!
Feb 27, 2026 - 19:37 UTC
Resolved -
Today from 23:55 to 01:00 UTC we were experiencing temporary issues with the availability of our API and its response time.
We are happy to announce that the API availability issue has been successfully resolved. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
May 16, 01:05 UTC
Identified -
Hey everyone,
Since 23:55 UTC we’re facing temporary issues with our API availability.
Our tech team is already on it and working hard to resolve the problem. We’ll keep you posted and provide an update as soon as possible.
Thanks for your patience and understanding!
May 16, 00:09 UTC
Resolved -
This incident has been resolved.
May 16, 00:12 UTC
Update -
Hey!
Today, between 19:00 and 19:15 UTC, we experienced delays with processing SOL payouts.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
May 13, 19:16 UTC
Identified -
Hello!
Since 19:00 UTC, we have been experiencing some delays with processing SOL payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
May 13, 19:10 UTC
Completed -
The scheduled maintenance has been completed.
May 15, 17:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 12:00 UTC
Scheduled -
We would like to notify you that on May 15, from 12:00 (UTC), an upgrade will take place on the Bitcoin Cash (BCH) network. Due to the update, there may be delays in processing payouts and exchanges with Bitcoin Cash (BCH).
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
May 14, 12:03 UTC
Completed -
Today, from 07:00 to 14:50 (UTC), there was scheduled technical maintenance by our liquidity provider.
We are happy to announce that the technical maintenance has been successfully completed.
At the moment, the service is working as usual.
May 15, 14:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 07:00 UTC
Scheduled -
Hello there, Just a quick heads-up: on May 15, starting at 07:00 (UTC), we might experience temporary delays with exchanges and conversions of the following assets due to scheduled maintenance by our liquidity provider:
During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Rest assured, assets won’t be disabled, and all affected exchanges will be processed as usual.
We’ll keep you updated and let you know once everything is back to normal. Thanks for your understanding, and we apologize for any inconvenience this may cause!
May 14, 16:22 UTC
Resolved -
This incident has been resolved.
May 15, 07:07 UTC
Monitoring -
Hello! We’re currently experiencing some temporary delays with BTC exchanges, starting from 06:50 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
Completed -
Today, from 10:00 to 11:00 (UTC), there was scheduled technical maintenance on our side.
We are happy to announce that the technical maintenance has been successfully completed.
At the moment, the service is working as usual.
May 12, 11:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 10:00 UTC
Scheduled -
Hey there, Just a quick heads-up: on May 12, starting at 10:00 (UTC), we’ll be doing some maintenance work.
As a result, this might cause delays with deposits recognition for approximately 10 minutes. Please note, these delays are just a possibility and might not happen at all. Our service is fully prepared for the maintenance, and we don’t expect it to affect your exchanges.
We apologize for any inconvenience and appreciate your patience as we work through this.
May 12, 09:49 UTC
Today, between 19:00 and 20:30 UTC, we experienced some delays with processing TON deposits.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
May 10, 20:39 UTC
Identified -
Hello!
Since 19:00 UTC, we have been experiencing some delays with processing TON deposits. This means that you may see the status "Waiting for deposit" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Thank you for your patience and understanding!
May 10, 19:21 UTC
Resolved -
Hey! As you might remember, today, between 14:45 and 15:15 UTC, we had some issues with recognizing SOL and tokens deposits.
The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know.
Sorry for the inconvenience, and thanks for your patience!
May 7, 15:16 UTC
Investigating -
Hello! Since 14:45 UTC, we've been experiencing issues with recognizing SOL and tokens deposits.
Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit.
Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
May 7, 15:11 UTC
Completed -
The scheduled maintenance has been completed.
May 6, 06:13 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 13:15 UTC
Scheduled -
We would like to notify you that on May 5, from 16:18 (UTC), an upgrade will take place on the Babylon (BABY) network. Due to the update, there may be delays in processing payouts and exchanges with Babylon (BABY).
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
May 5, 08:19 UTC
Completed -
The scheduled maintenance has been completed.
May 5, 17:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 08:30 UTC
Scheduled -
We would like to notify you that on May 5, from 08:30 (UTC), an upgrade will take place on the ZIL network. Due to the update, there may be delays in processing payouts and exchanges with ZIL.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the hard fork is over. We apologize for the inconvenience.
May 3, 11:29 UTC
Completed -
The scheduled maintenance has been completed.
May 5, 07:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 06:00 UTC
Scheduled -
Hello there, Just a quick heads-up: on May 5, starting at 06:00 (UTC), we might experience temporary delays with BNBBSC and BSC tokens payouts due to scheduled maintenance by our liquidity provider.
During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Rest assured, assets won’t be disabled, and all affected exchanges will be processed as usual.
We’ll keep you updated and let you know once everything is back to normal. Thanks for your understanding, and we apologize for any inconvenience this may cause!
May 3, 11:25 UTC
Completed -
Today, from 13:00 to 15:00 (UTC), there was scheduled technical maintenance on our side.
We are happy to announce that the technical maintenance has been successfully completed.
At the moment, the service is working as usual.
May 4, 15:23 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 13:00 UTC
Scheduled -
Hey everyone, Just a heads-up: on May 4, starting at 13:00 (UTC), we may experience some temporary delays with processing XMR payouts and partner withdrawals due to scheduled technical maintenance on our side.
As a result, you might notice that the status stays stuck on "sending to you" on the exchange page.
Estimated duration of maintenance: 10 minutes.
Please note, these delays are just a possibility and might not happen at all. Our service is fully prepared for the maintenance, and we don’t expect it to affect your exchanges. If anything unexpected comes up, we’ll provide a separate update.
We’ll notify you once the maintenance is complete. Thanks for your understanding, and we apologize for any inconvenience!
May 4, 12:50 UTC