Some issues with XMR exchanges processing

Incident Report for ChangeNow

Resolved

Hey!

Today, between 11:00 UTC and 12:30 UTC we experienced some delays with XMR exchanges processing.

We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.

We truly apologize for any inconvenience this may have caused and appreciate your patience!"
Posted Dec 13, 2025 - 12:33 UTC

Investigating

Hello!

Since 11 UTC, we've been experiencing some issues with processing on the ХMR exchanges.

This means that you might see the status stuck on 'exchanging' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about 1 hour.

Thanks for your patience and understanding!
Posted Dec 13, 2025 - 11:14 UTC
This incident affected: Digital Assets (Monero (XMR)).