Temporary delays with exchange processing

Incident Report for ChangeNow

Resolved

Hey! Just a heads-up — today, between 11:42 and 13:00 UTC, we had some delays with exchange processing.

Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.

Sorry for the hassle, and thanks for your patience!

Posted Oct 26, 2026 - 13:03 UTC

Investigating

Hello!

Since 11:42 UTC, we’ve been experiencing temporary delays with exchange processing.

This means that you might see the status ‘failed’ on the exchange page. Our tech team is already looking into it and working on a fix. We’ll keep you updated and let you know as soon as we have more info, which should be within the next hour.

Posted Oct 26, 2026 - 12:04 UTC

This incident affected: Exchange Processing.