Temporary issues with BEP-20 tokens deposit recognizing and payouts processing
Incident Report for ChangeNow
Resolved
Today from 21:30 to 23:40 UTC we were experiencing issues with BEP-20 tokens deposits recognizing and payouts processing.

List of affected BEP-20 tokens: WIN, CAKE, BAKE, ONTBSC, BRISE, BTTBSC, BIN, BELT, NAFT, SKILL, CAPS, XVS, C98, ZOON, ALPACA, TWT, MBOX, CHESS, RACA, YOOSHI, FETBSC, TLOS, TLM, SPS, TKO, FLOKIBSC, CNS, CATGIRL, PIT, BABYDOGE, BSW, MINT, MOMENTO, DOBO, SFUEL, BTCB, AVABSC, FIRE, POODL, FLUF, NFTB, FLUX, MARSH, ETHBSC, ADABSC, XRPBSC, AVN, HMC, KIBABSC, AQUAGOAT, SFUND, DOTBSC, LTCBSC, POOLZ, LINKBSC, TKING, ARV, SHIBBSC, GMT, XTZBSC, BIFI, LBLOCK, CEEK, VOLT, 1INCHBSC, WOOBSC, CFX, DARBSC, GAL, GAFA, HOTCROSS, TITANO, METIS, NEARBSC, IOTXBSC, DEFC, DGMOON, LOF, BUNNY, VLXBSC, DFIBSC, AIOZ, SFP, CLEAR, BURGER, BTTCBSC, MATICBSC, AVAXBSC, COPI, FJB, PPM, TRXBSC, ETCBSC, ATOMBSC, BCHBSC, VETBSC, FILBSC, EGLDBSC, AAVEBSC, AXSBSC, TUSDBSC, EOSBSC, MKRBSC, ZECBSC, FTMBSC, MANABSC, BATBSC, ZILBSC, COMPBSC, SNXBSC, SOLBSC, UNIBSC, EPS, YFIBSC, KNCBSC, CHRBSC, SUSHIBSC, GUARD, ANKRBSC, CELRBSC, BTCST, DOGECOIN, XCNBSC, GGTKN, WRX, CTK, SLPBSC, REEFBSC, CTSIBSC, LAZIO, SUPERBSC, MDX, ACHBSC, SANTOS, PORTO, RISE, FXSBSC, COTIBSC, PROMBSC, QUACK, ALICEBSC, TTC, INJ, DOGEBSC, USDDBSC, ABBC, BETABSC, ELFBSC, ALPINE, DUSKBSC, UNFIBSC, FARMBSC, ATABSC, ADXBSC, POLSBSC, MCBSC, FRONTBSC, ALPHABSC, MINIFOOTBALL, BANDBSC, FLOWBSC, APEBSC, PEOPLEBSC, ILVBSC, JSTBSC, BNTBSC, MASKBSC, LOOMBSC, PERPBSC, SUNBSC, BRGBSC, ORN, ARPABSC, YGGBSC, TIMEBSC, LTOBSC, AUCTION, LINA, CLV, STRM, KMDBSC, DIABSC, SANDBSC, FWC, SNMBSC, BALBSC, PHABSC, DEXEBSC, HFTBSC, TRUBSC, DEPBSC, GAFI, QI, AWCBSC, PHBBSC, CREAMBSC, OMBSC, BLZBSC, BELBSC, DFBSC, NULS, VITE, FIROBSC, LRCBSC, HOOK, DODOBSC, MRS, VIDTBSC, EPX, DEGOBSC, PERLBSC, BIDR, UFTBSC, PROSBSC, MDTBSC, AUTO, HIGHBSC, SDAOBSC, TIPSY, HARDBSC, WAVESBSC, DREPBSC, FORBSC, STKK, GFT, GPTBSC, CS

We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.
Posted Mar 15, 2023 - 23:50 UTC
Identified
From 21:30 UTC we are experiencing issues with BEP-20 tokens deposit recognizing and payouts processing.

List of affected BEP-20 tokens: WIN, CAKE, BAKE, ONTBSC, BRISE, BTTBSC, BIN, BELT, NAFT, SKILL, CAPS, XVS, C98, ZOON, ALPACA, TWT, MBOX, CHESS, RACA, YOOSHI, FETBSC, TLOS, TLM, SPS, TKO, FLOKIBSC, CNS, CATGIRL, PIT, BABYDOGE, BSW, MINT, MOMENTO, DOBO, SFUEL, BTCB, AVABSC, FIRE, POODL, FLUF, NFTB, FLUX, MARSH, ETHBSC, ADABSC, XRPBSC, AVN, HMC, KIBABSC, AQUAGOAT, SFUND, DOTBSC, LTCBSC, POOLZ, LINKBSC, TKING, ARV, SHIBBSC, GMT, XTZBSC, BIFI, LBLOCK, CEEK, VOLT, 1INCHBSC, WOOBSC, CFX, DARBSC, GAL, GAFA, HOTCROSS, TITANO, METIS, NEARBSC, IOTXBSC, DEFC, DGMOON, LOF, BUNNY, VLXBSC, DFIBSC, AIOZ, SFP, CLEAR, BURGER, BTTCBSC, MATICBSC, AVAXBSC, COPI, FJB, PPM, TRXBSC, ETCBSC, ATOMBSC, BCHBSC, VETBSC, FILBSC, EGLDBSC, AAVEBSC, AXSBSC, TUSDBSC, EOSBSC, MKRBSC, ZECBSC, FTMBSC, MANABSC, BATBSC, ZILBSC, COMPBSC, SNXBSC, SOLBSC, UNIBSC, EPS, YFIBSC, KNCBSC, CHRBSC, SUSHIBSC, GUARD, ANKRBSC, CELRBSC, BTCST, DOGECOIN, XCNBSC, GGTKN, WRX, CTK, SLPBSC, REEFBSC, CTSIBSC, LAZIO, SUPERBSC, MDX, ACHBSC, SANTOS, PORTO, RISE, FXSBSC, COTIBSC, PROMBSC, QUACK, ALICEBSC, TTC, INJ, DOGEBSC, USDDBSC, ABBC, BETABSC, ELFBSC, ALPINE, DUSKBSC, UNFIBSC, FARMBSC, ATABSC, ADXBSC, POLSBSC, MCBSC, FRONTBSC, ALPHABSC, MINIFOOTBALL, BANDBSC, FLOWBSC, APEBSC, PEOPLEBSC, ILVBSC, JSTBSC, BNTBSC, MASKBSC, LOOMBSC, PERPBSC, SUNBSC, BRGBSC, ORN, ARPABSC, YGGBSC, TIMEBSC, LTOBSC, AUCTION, LINA, CLV, STRM, KMDBSC, DIABSC, SANDBSC, FWC, SNMBSC, BALBSC, PHABSC, DEXEBSC, HFTBSC, TRUBSC, DEPBSC, GAFI, QI, AWCBSC, PHBBSC, CREAMBSC, OMBSC, BLZBSC, BELBSC, DFBSC, NULS, VITE, FIROBSC, LRCBSC, HOOK, DODOBSC, MRS, VIDTBSC, EPX, DEGOBSC, PERLBSC, BIDR, UFTBSC, PROSBSC, MDTBSC, AUTO, HIGHBSC, SDAOBSC, TIPSY, HARDBSC, WAVESBSC, DREPBSC, FORBSC, STKK, GFT, GPTBSC, CS

As a result, users may notice that there is no status change from"awaiting deposit" to "confirming" and from "sending to you" on the exchange page. The issue occurred due to the incorrect operation of the coin node.

Our technical team is already working on a solution.
We will get back to you with an update within 3 hours.
Posted Mar 15, 2023 - 22:17 UTC
This incident affected: Deposits.