We are experiencing issues with SOL payouts processing

Incident Report for ChangeNow

Resolved

Just a heads-up — today, between 16:40 UTC and 18:10 UTC, we had some delays with processing SOL payouts.

Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.

Sorry for the hassle, and thanks for your patience!

Posted Jan 18, 2025 - 18:15 UTC

Investigating

Since 16:40 UTC we are experiencing issues with SOL payouts processing.

Because of that, you might see the status stuck on "sending to you" and it won't update.
The issue occurred due to high load on the service.
Our tech team is on it and already working on a fix.

We’ll update you as soon as we can. Thanks for hanging in there!

Posted Jan 18, 2025 - 16:47 UTC

This incident affected: Digital Assets (Solana (SOL)).