Temporary issues with fixed-rate exchange creation

Incident Report for ChangeNow

Resolved

Today from 11:00 to 11:35 UTC we were experiencing delays with fixed-rate exchange creation.

We are happy to announce that the issue has been successfully resolved.
At the moment the service is working as usual, but if you are still experiencing this problem, please let us know.

We sincerely apologize for the inconvenience caused.

Posted Nov 12, 2024 - 11:38 UTC

Investigating

From 11:00 UTC we are experiencing issues with fixed-rate exchange creation.

As a result, end users might find fixed-rate exchange creation unavailable.

Our technical team is already working on a solution.

We will get back to you with an update as soon as we receive any news.

Posted Nov 12, 2024 - 11:15 UTC

This incident affected: API v2 (Exchange Creation) and API v1 (Exchange Creation (Fixed-Rate Flow)).