We are experiencing issues with ETH and ERC20 tokens payouts processing

Incident Report for ChangeNow

Resolved

This incident has been resolved.

Posted Apr 17, 2025 - 14:55 UTC

Investigating

From 14:05 UTC we are experiencing issues with ETH and ERC20 tokens payouts processing.

As a result, users may notice that there is no status change from "sending to you" on the exchange page.
Our technical team is investigating the cause and is already working on a solution.

We will get back to you with an update within several hours.

Posted Apr 17, 2025 - 14:23 UTC

This incident affected: Digital Assets (Ethereum (ETH), Tether (ERC20) (USDTERC20)).