We are experiencing issues with XMR payouts processing

Incident Report for ChangeNow

Resolved

Today from 08:00 AM to 02:20 PM UTC we were experiencing delays with XMR payouts processing.

We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.

Posted May 02, 2024 - 14:21 UTC

Investigating

From 08:00 AM UTC, we are experiencing issues with XMR payouts processing.

As a result, users may notice that there is no status change from "sending to you" on the exchange page.
Our technical team is investigating the cause and is already working on a solution.

We will get back to you with an update within several hours.

Posted May 02, 2024 - 09:20 UTC

This incident affected: Digital Assets (Monero (XMR)).