Temporary delays with BASE network tokens deposits recognition

Incident Report for ChangeNow

Resolved

Today from 02:50 to 04:35 UTC we were experiencing delays with the recognition of BASE network tokens deposits.

We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.
Posted Nov 26, 2025 - 04:42 UTC

Investigating

From 02:50 UTC we have been experiencing issues with the recognition of BASE network tokens deposits.

As a result, users may notice no status change from "awaiting deposit" to "confirming" on the exchange page after sending the deposit.
Our team is already working on this.

We will get back to you with an update as soon as possible
Posted Nov 26, 2025 - 03:05 UTC
This incident affected: Digital Assets (Ethereum (Base) (ETHBASE), USD Coin (Base) (USDCBASE), Brett (Based) (BRETTBASE)).