Hey! Today, between 13:30 and 16:30 UTC, we've been experiencing some delays with recognizing TON network deposits.
The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know.
Sorry for the inconvenience, and thanks for your patience!
Posted Oct 20, 2026 - 16:34 UTC
Investigating
Hello! Since 13:30 UTC, we've been experiencing issues with recognizing TON network deposits
Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit.
Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible
Posted Oct 20, 2026 - 14:07 UTC
This incident affected: Digital Assets (Gram (ex Ton/TonCoin) (TON), Tether USD (TON) (USDTTON)).