Today from 10:30 AM to 06:30 PM UTC we were experiencing issues with recognizing MATICMAINNET deposits.
The issue occurred due to the incorrect operation of the coin node and the database overload. The team is currently processing the affected exchanges and completing them. We are happy to announce that the problem has been successfully resolved. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Mar 05, 2023 - 18:38 UTC
From 10:30 AM UTC we are experiencing problems with recognizing MATICMAINNET deposits.
As a result, users may notice no status change from "awaiting deposit" to "confirming" on the exchange page after sending the deposit. Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update within several hours.
Posted Mar 05, 2023 - 15:42 UTC
This incident affected: Digital Assets (Polygon (Matic Mainnet) (MATICMAINNET)).