Today from 06:00 to 18:30 UTC we were experiencing issues with TON coin and it's tokens deposit recognition.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. The issue occurred due to TON network congestion. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Aug 27, 2024 - 19:15 UTC
Monitoring
From 07:50 UTC to 10:50 UTC we were experiencing issues with issues with TON coin and it's tokens payouts processing.
We are happy to announce that the issue has been successfully resolved and all delayed payouts have been processed.
We are still monitoring issues with deposit recognition and will update you once it's resolved.
We sincerely apologize for the inconvenience caused.
Posted Aug 27, 2024 - 10:50 UTC
Update
Also, we would like to notify you that we are experiencing issues with TON coin and it's tokens payouts processing.
The issue occurred due to TON network congestion.
We will get back to you with an update within several hours.
Posted Aug 27, 2024 - 07:50 UTC
Identified
From 06:00 UTC we are experiencing issues with TON coin and it's tokens deposit recognition.
As a result, users may notice no status change from "waiting" on the exchange page. The issue occurred due to TON network congestion.
We will get back to you with an update as soon as possible.
Posted Aug 27, 2024 - 06:57 UTC
This incident affected: Digital Assets (Toncoin (TON), Tether USD (TON) (USDTTON), JetTon Games (JETTON)).