Temporary issues with following tokens exchanges creation and processing

Incident Report for ChangeNow

Resolved

Today from 12:59 to 13:36 UTC we were experiencing delays with experiencing issues with ATLAS, BIT, BLOKMATIC, BTCST, CRO, CROEVM, CROMAINNET, MNW, NWC, SXPMAINNET, TAMA, TLOS, USDDBSC, USDTALGO, WAVESERC20, BONK, BTG, CEEKERC20, DEP, DEPBSC, FITFI, LEO, NFTTRC20, OKB, SDAO, SDAOBSC, SOS, XCNBSC exchanges creation and processing.

We are happy to announce that the problem has been successfully resolved.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.

Posted Mar 15, 2023 - 13:38 UTC

Investigating

From 12:59 UTC we are experiencing issues with ATLAS, BIT, BLOKMATIC, BTCST, CRO, CROEVM, CROMAINNET, MNW, NWC, SXPMAINNET, TAMA, TLOS, USDDBSC, USDTALGO, WAVESERC20, BONK, BTG, CEEKERC20, DEP, DEPBSC, FITFI, LEO, NFTTRC20, OKB, SDAO, SDAOBSC, SOS, XCNBSC exchanges creation and processing.
As a result, users may notice that there is no status change from ""exchanging"" on the exchange page.

Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update as soon as we receive any news from the team.

Posted Mar 15, 2023 - 13:26 UTC

This incident affected: Digital Assets (UNUS SED LEO (LEO), BitDAO (ERC20) (BIT), Bitcoin Standard Hashrate Token (BTCST), Newscrypto (NWC), Star Atlas (ATLAS), Solar Network (SXPMAINNET), CEEK VR (ERC20) (CEEKERC20), Tether (Algorand) (USDTALGO), Bloktopia (Polygon) (BLOKMATIC), APENFT (Tron) (NFTTRC20), DEAPcoin (DEP), Morpheus.Network (MNW), DEAPcoin (Binance Smart Chain) (DEPBSC), Step App (AVAXC) (FITFI), Telos (Binance Smart Chain) (TLOS), Tamadoge (TAMA), SingularityDAO (SDAO), SingularityDAO (Binance Smart Chain) (SDAOBSC), Bonk (BONK)).