Temporary issues with recognizing ATOM deposits and its payouts processing.
Incident Report for ChangeNow
Resolved
This incident has been resolved.
Posted Mar 14, 2023 - 02:41 UTC
Update
Today from 00:00 UTC to 02:30 UTC we were experiencing issues with recognizing ATOM deposits and its payouts processing.

We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.
Posted Mar 14, 2023 - 02:41 UTC
Identified
From 00:00 UTC we are experiencing issues with recognizing ATOM deposits and its payouts processing.

As a result, users may notice no status change on the exchange page after sending the deposit.
The issue occurred due to the incorrect operation of the coin node.

Our technical team is already working on a solution.
We will get back to you with an update as soon as we receive any.
Posted Mar 14, 2023 - 01:18 UTC
This incident affected: Deposits and Exchange Processing.