Today from 15:00 UTC to 16:20 UTC we were experiencing delays with exchanges processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know.
We sincerely apologize for the inconvenience caused.
Posted Mar 22, 2024 - 16:29 UTC
Update
From 15:00 UTC we are experiencing issues with exchanges processing.
As a result, users may notice that there is no status change from "exchanging" on the exchange page.
Our technical team is identifying the cause and is already working on a solution. We will get back to you with an update as soon as we get any news from the team.
Posted Mar 22, 2024 - 15:45 UTC
Investigating
From 15:00 UTC we are experiencing issues with exchanges processing.
As a result, users may notice that there is no status change from "exchanging" on the exchange page. Our technical team is investigating the cause and is already working on a solution.
Our technical team is identifying the cause and is already working on a solution. We will get back to you with an update as soon as we get any news from the team.