From 21:10 UTC to 22:35 UTC, we were experiencing issues with SOL payouts processing.
We are happy to announce that the issue has been successfully resolved, and all affected exchanges will be processed as soon as possible. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Mar 31, 2024 - 02:22 UTC
Identified
From 21:10 UTC, we are experiencing issues with SOL payouts processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page. The issue occurred due to a highly increased load on the coin network. Our technical team is already working on a solution.
We will get back to you with an update as soon as we get any news from the team.
Posted Mar 30, 2024 - 21:36 UTC
This incident affected: Exchange Processing and Digital Assets (Solana (SOL)).