From 16:00 UTC to 20:40 UTC, we were experiencing issues with payouts processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. The issue occurred due to unscheduled maintenance on our liquidity provider’s side. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Jun 14, 2024 - 20:44 UTC
Investigating
From 16:00 UTC, we are experiencing issues with payouts processing. Affected coins: ton, kas, nibi, not, stx, sui, usdcsol, xprt
As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update within several hours.
Posted Jun 14, 2024 - 19:08 UTC
This incident affected: Exchange Processing and Digital Assets (Toncoin (TON), Stacks (STX), Sui (SUI), Kaspa (KAS), Persistence (XPRT), USD Coin (SOL) (USDCSOL), Nibiru Chain (NIBI), Notcoin (NOT)).