Today from 05:20 to 10:40 UTC we were experiencing occasional SOL payout delays. We are happy to announce that the issue has been successfully resolved.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know. We sincerely apologize for the inconvenience caused.
Posted Mar 10, 2023 - 10:44 UTC
Update
Our team is still working on eliminating the occasional delays with SOL payouts. We will get back to you with an update as soon as we get any news.
We sincerely apologize for the inconvenience caused.
Posted Mar 10, 2023 - 10:19 UTC
Identified
We are currently experiencing occasional issues with SOL payout processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page. The issue occurred due to delays in updating data on the current liquidity balance on our side. Our technical team is already working on a solution.
We will get back to you with an update within 2 hours.
Posted Mar 10, 2023 - 08:19 UTC
This incident affected: Digital Assets (Solana (SOL)).