Some issues with processing on the KAS exchanges

Incident Report for ChangeNow

Resolved

Hey!
Today, between 8:00 and 10:50 UTC, we experienced some delays with KAS exchanges processing.

We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.

We truly apologize for any inconvenience this may have caused and appreciate your patience!

Posted Jun 25, 2025 - 10:50 UTC

Investigating

Hello!
Since 8:00 UTC, we've been experiencing some issues with processing on the KAS exchanges.

This means that you might see the status stuck on "Awaiting Deposit" and "Sending to you" on the exchange page. Our tech team is already looking into it and working on a fix.

We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.

Posted Jun 25, 2025 - 08:32 UTC