We would like to notify you that the processing of BTG and BSV exchanges may be delayed due to their network's peculiarity.
Currently, the transactions need more time than usual to be confirmed in these networks. Unfortunately, we do not have control over the network speed, but we will keep you updated once the BTG and BSV networks' peculiarity issue is resolved. Heavy network traffic may cause the delay, but rest assured that we are doing everything we can to ensure a smooth transaction for you.
Thank you for using our service!
Posted Jul 24, 2023 - 00:30 UTC
Monitoring
We would like to notify you that the processing of BTG exchanges may be delayed due to the BTG network's peculiarity.
Currently, the network is processing confirmations slowly which may cause a delay in the transaction. Unfortunately, we do not have control over the network speed, but we will keep you updated once the BTG network's peculiarity issue is resolved. The delay may be due to heavy network traffic, but rest assured that we are doing everything we can to ensure a smooth transaction for you.
Thank you for using our service!
Posted Jun 27, 2023 - 15:27 UTC
Identified
From 22:00 UTC on April 3, we are experiencing issues with BTG exchanges processing. As a result, users may notice that there is no status change from "exchanging" on the exchange page. The issue occurred due to delays in updating data on the current liquidity balance because of BTG network peculiarity.
Our technical team is already working on a solution. We will get back to you with an update as soon as we receive any news from the team.