Today from 17:25 UTC to 18:25 UTC we were experiencing temporary issues with BTC exchanges processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. The issue occurred due to inter-server communication failure. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know.
We sincerely apologize for the inconvenience caused.
Posted Aug 01, 2024 - 18:43 UTC
Investigating
From 17:25 UTC we are experiencing issues with BTC exchanges processing.
As a result, users may notice that there is no status change from "exchanging" on the exchange page. Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update within several hours.
Posted Aug 01, 2024 - 17:50 UTC
This incident affected: Exchange Processing and Digital Assets (Bitcoin (BTC)).