Issues with recognizing XDC deposits

Incident Report for ChangeNow

Resolved

This incident has been resolved.
Posted Dec 26, 2025 - 16:46 UTC

Investigating

Hello!
Since 16:10 UTC, we've been experiencing issues with recognizing XDC deposits.

Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit.

Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
Posted Dec 26, 2025 - 16:29 UTC
This incident affected: Digital Assets (XDC Network (XDC)).