Today from 16:0 UTC to 22:50 UTC we were experiencing issues with issues with ERC-20 tokens payouts processing.
The issue occurred due to the overload of the internal payment service. We are happy to announce that the problem has been successfully resolved. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Sep 04, 2024 - 22:52 UTC
Identified
From 16:00 UTC we are experiencing issues with ERC-20 tokens payouts processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update within several hours.
Posted Sep 04, 2024 - 16:20 UTC
This incident affected: Exchange Processing and Digital Assets (USD Coin (USDC), stETH (STETH)).