Temporarily issues with exchanges processing

Incident Report for ChangeNow

Resolved

Today from 02:49 UTC to 04:50 UTC we were experiencing issues with exchanges processing.

We are happy to announce that the issue has been resolved and all affected exchanges have been completed.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.

Posted Nov 02, 2025 - 04:54 UTC

Investigating

From 02:49 UTC we are experiencing issues with exchanges processing.

As a result, users may notice that there is no status change from "exchanging" on the exchange page.
Our technical team is investigating the cause and is already working on a solution.

We will keep you updated. Thank you for the understanding!

Posted Nov 02, 2025 - 02:58 UTC

This incident affected: Exchange Processing.