Today from 02:00 UTC to 05:30 UTC, we were experiencing issues with XMR exchanges processing.
We are happy to announce that the issue has been successfully resolved, and all affected exchanges have been processed. The issue occurred due to inter-server communication failure. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know.
We sincerely apologize for the inconvenience caused.
Posted Apr 20, 2024 - 05:45 UTC
Investigating
From 02:00 UTC, we are experiencing delays with XMR exchanges processing.
As a result, users may notice no status change from the "exchanging" on the exchange page.
Our technical team is investigating the cause and is already working on a solution. We will get back to you with updates as soon as possible.
Posted Apr 20, 2024 - 04:47 UTC
This incident affected: Exchange Processing and Digital Assets (Monero (XMR)).