We are experiencing issues with exchanges processing

Incident Report for ChangeNow

Resolved

Hey!

Today, between 10:50 and 11:50 UTC, we experienced some delays with exchanges processing.

We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.

We truly apologize for any inconvenience this may have caused and appreciate your patience!

Posted Apr 16, 2026 - 11:51 UTC

Investigating

Hello!

Since 10:50 UTC, we have been experiencing some issues with processing of exchanges. This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.

Thank you for your patience and understanding!

Posted Apr 16, 2026 - 11:12 UTC

This incident affected: Exchange Processing.