Today, from 09:40 to 10:50 UTC, we were experiencing temporary issues with the availability of our APIv2 and custody API.
We are happy to announce that the APIv2 and custody API availability issue has been successfully resolved. The issue occurred due to an inter-server communication failure.
At the moment, the service is working as usual, but if you are still experiencing this issue, please let us know.
Posted Sep 10, 2025 - 10:56 UTC
Investigating
Hey everyone, We’re currently facing some temporary issues with the availability and response time of our APIv2 and custody API, as well as with the processing of conversions and transfers.
Our tech team is already on it and working hard to resolve the problem.
We will get back to you with an update as soon as we receive any news from the team.
Posted Sep 10, 2025 - 10:30 UTC
This incident affected: API v2 (Exchange Creation, Exchange Creation (Fiat)) and Exchange Processing.