Hey! Just a heads-up — today, between 17:30 and 18:30 UTC, we had some delays with processing ETH, TRX, BSV, NPC exchanges .
Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Posted Jul 07, 2026 - 18:36 UTC
Investigating
Hello! Since 17:30 UTC, we've been experiencing some issues with processing on the exchanges. Affected assets: ETH, TRX, BSV, NPC
This means that you might see the status stuck on 'exchanging' on the exchange page. Our tech team is already looking into it and working on a fix.
We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
Posted Jul 07, 2026 - 17:57 UTC
This incident affected: Digital Assets (Bitcoin SV (BSV), Non-Playable Coin (NPC), TRON (TRX), Ethereum (ETH)).