Today from 11:30 AM UTC to 12:30 PM UTC, we were experiencing issues with recognizing TON deposits.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. The issue occurred due to the incorrect operation of the provider's node. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Apr 12, 2024 - 12:38 UTC
Investigating
From 11:30 AM UTC, we are experiencing problems with recognizing TON deposits.
As a result, users may notice no status change from "awaiting deposit" to "confirming" on the exchange page after sending the deposit. Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update within several hours.
Posted Apr 12, 2024 - 11:51 UTC
This incident affected: Digital Assets (Toncoin (TON)).