Temporary issues with payouts processing in ETH network
Incident Report for ChangeNow
Today from 14:37 to 15:32 UTC we were experiencing delays with payouts processing in ETH network.

We are happy to announce that the problem has been successfully resolved, our team is working on processing affected exchanges. The issue occurred due to unscheduled maintenance on our side.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.
Posted May 18, 2023 - 16:23 UTC
From 14:37 UTC we are experiencing issues with payouts processing in ETH network.
As a result, users may notice that there is no status change from "sending to you" on the exchange page.

Our technical team is investigating the cause and is already working on a solution.

We will get back to you as soon as we receive any news from the team.
Posted May 18, 2023 - 15:20 UTC
This incident affected: Digital Assets (Ethereum (ETH), Tether (ERC20) (USDTERC20), USD Coin (USDC), Dai (DAI)).