We are experiencing issues with the exchanges processing.
Incident Report for ChangeNow
Resolved
From 23:50 UTC January, 16th to 03:00 UTC January, 17th, we were experiencing issues with the processing of the exchanges.
Affected assets: 1000SATS, 1INCH, AAVE, AAVEBSC, ACA, ACEBSC, ACH, ADABSC, ADX, ADXBSC, AGLD, ALCX, ALICE, ALICEBSC, ALPACA, ALPHA, ALPINE, ANKR, ANKRBSC, APE, APEBSC, API3, AR, ARDR, ARK, ARKM, ARPA, ARPABSC, ASTR, ATABSC, ATOMBSC, AUCTION, AUCTIONERC20, AUDIO, AVA2BSC, AVA2ERC20, AVAXBSC, AXLMAINNET, AXSBSC, BADGER, BAL, BALBSC, BANDBSC, BANDMAINNET, BAT, BATBSC, BCHBSC, BEAMBSC, BEAMERC20, BEL, BELBSC, BETA, BICO, BIFIERC20, BLUR, BNT, BNTBSC, BOME, BONKBSC, BSW, BTTC, BTTCBSC, BURGER, C98ERC20, CAKE, CATI, CELO, CELR, CELRBSC, CFX, CFXMAINNET, CHESS, CHRBSC, CHZMAINNET, CLVERC20, COMBO, COMP, COMPBSC, COS, COTI, CRV, CRVMATIC, CTK, CTSI, CTSIBSC, CTXC, CVC, CVX, CYBERERC20, DAIOP, DATA, DATABSC, DCR, DEGO, DEGOBSC, DENT, DEXE, DFBSC, DIA, DIABSC, DODO, DOGEBSC, DOTBSC, DUSK, DUSKBSC, DYDX, DYDXMAINNET, DYM, EDU, EGLDBSC, EIGEN, ELF, ELFBSC, ENA, ENJMAINNET, ENS, EOSBSC, ERN, ETCBSC, ETHBSC, ETHMANTA, ETHSTRK, EURC, EURIBSC, EURIERC20, FDUSDBSC, FDUSDERC20, FET, FIDA, FILBSC, FIO, FIRO, FIROBSC, FIS, FLOWBSC, FORTH, FRAX, FTT, FUN, FXS, GALAERC20, GAS, GBSC, GHST, GHSTMATIC, GLM, GLMR, GMTERC20, GMTSOL, GMXARB, GNO, GNS, GRT, GRTARB, GRTMATIC, GTC, GUSD, HFT, HFTBSC, HIFI, HIGH, HIGHBSC, HIVE, HOOK, ICP, ID, ILVBSC, INJ, IOTA, IOTABEP20, IOTXBSC, IQ, JOE, JSTBSC, KMDBSC, KNCBSC, LAZIO, LDO, LEVER, LINAERC20, LINKBSC, LINKMATIC, LIT, LPT, LTCBSC, LTO, LTOBSC, LUMIA, LUSD, MANA, MANABSC, MASK, MASKBSC, MATICUSDCE, MAV, MBOX, MDT, MDTBSC, MEMECOIN, MINA, MKR, MKRBSC, MLN, MOVR, NANO, NEARBSC, NEIRO, NEO, NEXO, NEXOMATIC, NMR, NULS, OMBSC, OMNI, ONG, ONTBSC, OPBNB, OPUSDCE, OXT, PAXG, PENDLE, PENDLEARB, PEOPLE, PEOPLEBSC, PERP, PERPBSC, PHA, PHABSC, PHBBSC, PIVX, POLYX, POND, PORTO, POWR, PPY, PROM, PROMBSC, PUNDIX, PYRMATIC, QI, QIARC20, QKC, QUICK2ERC20, RAD, RAINCOIN, RARE, RDNTBASE, RDNTERC20, RENDER, REQ, REZ, RLC, RONIN, ROSEMAINNET, RSR, SANDBSC, SANDMATIC, SANTOS, SC, SCRT, SFP, SHIBBSC, SLF, SLPBSC, SNT, SNX, SNXBSC, SNXOP, SOLBSC, SPELL, SSV, STEEM, STG, STGARC20, STGBSC, STGMATIC, STPT, SUNBSC, SUSHI, SUSHIBSC, SYS, T, TLM, TLMERC20, TNSR, TRU, TRUBSC, TRXBSC, TUSDBSC, UFT, UFTBSC, UMA, UNI, UNIBSC, USDCARC20, USDCBSC, USDCCELO, USDCOP, USDCRON, USDCXLM, USDTEOS, USDTNEAR, USDTOPBNB, USDTXTZ, UTK, VANRY, VETBSC, VIB, VIDT, VIDTBSC, VOXEL, VTHO, WAXP, WBTC, WBTCMATIC, WBTCOP, WIN, WOO, WOOARB, WOOBSC, XEC, XRPBSC, XTZBSC, XVS, YFI, YFIBSC, YGG, YGGBSC, ZECBSC, ZILBSC, ZROBSC, ZRX

We are happy to announce that the issue has been successfully resolved and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please let us know.

We sincerely apologize for the inconvenience caused.
Posted Jan 17, 2025 - 02:04 UTC
Investigating
From 23:50 UTC, we are experiencing issues with the exchanges processing.
Affected assets: 1000SATS, 1INCH, AAVE, AAVEBSC, ACA, ACEBSC, ACH, ADABSC, ADX, ADXBSC, AGLD, ALCX, ALICE, ALICEBSC, ALPACA, ALPHA, ALPINE, ANKR, ANKRBSC, APE, APEBSC, API3, AR, ARDR, ARK, ARKM, ARPA, ARPABSC, ASTR, ATABSC, ATOMBSC, AUCTION, AUCTIONERC20, AUDIO, AVA2BSC, AVA2ERC20, AVAXBSC, AXLMAINNET, AXSBSC, BADGER, BAL, BALBSC, BANDBSC, BANDMAINNET, BAT, BATBSC, BCHBSC, BEAMBSC, BEAMERC20, BEL, BELBSC, BETA, BICO, BIFIERC20, BLUR, BNT, BNTBSC, BOME, BONKBSC, BSW, BTTC, BTTCBSC, BURGER, C98ERC20, CAKE, CATI, CELO, CELR, CELRBSC, CFX, CFXMAINNET, CHESS, CHRBSC, CHZMAINNET, CLVERC20, COMBO, COMP, COMPBSC, COS, COTI, CRV, CRVMATIC, CTK, CTSI, CTSIBSC, CTXC, CVC, CVX, CYBERERC20, DAIOP, DATA, DATABSC, DCR, DEGO, DEGOBSC, DENT, DEXE, DFBSC, DIA, DIABSC, DODO, DOGEBSC, DOTBSC, DUSK, DUSKBSC, DYDX, DYDXMAINNET, DYM, EDU, EGLDBSC, EIGEN, ELF, ELFBSC, ENA, ENJMAINNET, ENS, EOSBSC, ERN, ETCBSC, ETHBSC, ETHMANTA, ETHSTRK, EURC, EURIBSC, EURIERC20, FDUSDBSC, FDUSDERC20, FET, FIDA, FILBSC, FIO, FIRO, FIROBSC, FIS, FLOWBSC, FORTH, FRAX, FTT, FUN, FXS, GALAERC20, GAS, GBSC, GHST, GHSTMATIC, GLM, GLMR, GMTERC20, GMTSOL, GMXARB, GNO, GNS, GRT, GRTARB, GRTMATIC, GTC, GUSD, HFT, HFTBSC, HIFI, HIGH, HIGHBSC, HIVE, HOOK, ICP, ID, ILVBSC, INJ, IOTA, IOTABEP20, IOTXBSC, IQ, JOE, JSTBSC, KMDBSC, KNCBSC, LAZIO, LDO, LEVER, LINAERC20, LINKBSC, LINKMATIC, LIT, LPT, LTCBSC, LTO, LTOBSC, LUMIA, LUSD, MANA, MANABSC, MASK, MASKBSC, MATICUSDCE, MAV, MBOX, MDT, MDTBSC, MEMECOIN, MINA, MKR, MKRBSC, MLN, MOVR, NANO, NEARBSC, NEIRO, NEO, NEXO, NEXOMATIC, NMR, NULS, OMBSC, OMNI, ONG, ONTBSC, OPBNB, OPUSDCE, OXT, PAXG, PENDLE, PENDLEARB, PEOPLE, PEOPLEBSC, PERP, PERPBSC, PHA, PHABSC, PHBBSC, PIVX, POLYX, POND, PORTO, POWR, PPY, PROM, PROMBSC, PUNDIX, PYRMATIC, QI, QIARC20, QKC, QUICK2ERC20, RAD, RAINCOIN, RARE, RDNTBASE, RDNTERC20, RENDER, REQ, REZ, RLC, RONIN, ROSEMAINNET, RSR, SANDBSC, SANDMATIC, SANTOS, SC, SCRT, SFP, SHIBBSC, SLF, SLPBSC, SNT, SNX, SNXBSC, SNXOP, SOLBSC, SPELL, SSV, STEEM, STG, STGARC20, STGBSC, STGMATIC, STPT, SUNBSC, SUSHI, SUSHIBSC, SYS, T, TLM, TLMERC20, TNSR, TRU, TRUBSC, TRXBSC, TUSDBSC, UFT, UFTBSC, UMA, UNI, UNIBSC, USDCARC20, USDCBSC, USDCCELO, USDCOP, USDCRON, USDCXLM, USDTEOS, USDTNEAR, USDTOPBNB, USDTXTZ, UTK, VANRY, VETBSC, VIB, VIDT, VIDTBSC, VOXEL, VTHO, WAXP, WBTC, WBTCMATIC, WBTCOP, WIN, WOO, WOOARB, WOOBSC, XEC, XRPBSC, XTZBSC, XVS, YFI, YFIBSC, YGG, YGGBSC, ZECBSC, ZILBSC, ZROBSC, ZRX

As a result, users may notice no status change on the exchange page.
The issue occurred due to unplanned maintenance on the node provider’s side. Our team is already working on this.

We will get back to you with an update as soon as we can.
Sincerely apologize for the inconvenience.
Posted Jan 17, 2025 - 00:23 UTC
This incident affected: Digital Assets (Wrapped Bitcoin (WBTC), Nano (NANO), Firo (FIRO), eCash (XEC), USD Coin (Arbitrum One) (USDCARB)).