From 10:00 UTC to 12:00 UTC we were experiencing issues with BSC network tokens deposit recognition..
We are happy to announce that the problem has been successfully resolved, and all unrecognized deposits have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Apr 18, 2024 - 12:13 UTC
Identified
From 10:00 UTC we are experiencing issues with BSC network tokens deposits recognition.
As a result, users may notice no status change from "waiting" on the exchange page. The issue occurred due to a malfunction in communication between internal services.
We will get back to you with an update as soon as possible.
Posted Apr 18, 2024 - 10:30 UTC
This incident affected: Digital Assets (Tether (Binance Smart Chain) (USDTBSC), BNB Smart Chain (BNBBSC), First Digital USD (Binance Smart Chain) (FDUSDBSC)).