Some issues with processing USDTERC20 payouts and partner rewards

Incident Report for ChangeNow

Resolved

Hey! Just a heads-up — today, between 10:45 and 11:55 UTC, we had some delays with processing USDTERC20 payouts and partner rewards.

Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.

Sorry for the hassle, and thanks for your patience!

Posted Jan 15, 2026 - 12:05 UTC

Investigating

Hello!
Since 10:45 UTC, we're having some issues with processing USDTERC20 payouts and partner rewards.

Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.

We’ll update you within several hours. Thanks for hanging in there!

Posted Jan 15, 2026 - 11:17 UTC

This incident affected: Digital Assets (Tether (ERC20) (USDTERC20)).