Temporary issues with exchanges processing.

Incident Report for ChangeNow

Resolved

Today from 22:15 to 22:40 UTC we were experiencing delays with exchanges processing.

We are happy to announce that the problem has been successfully resolved and all affected exchanges were processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.

Posted Jan 12, 2026 - 22:48 UTC

Investigating

From 22:15 UTC we are experiencing issues with exchanges processing.
As a result, users may notice that there is no status change from "exchanging" on the exchange page.

Our technical team is investigating the cause and is already working on a solution.
We will keep you updated. Thank you for the understanding!

Posted Jan 12, 2026 - 22:19 UTC

This incident affected: Exchange Processing.