From October 1, 23:00 UTC to October 2, 02:15 UTC, we were experiencing delays with XMR payouts processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. The issue occurred due to a highly increased load on the coin network. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Oct 02, 2024 - 02:18 UTC
Investigating
From 23:00 UTC, we are experiencing issues with XMR payouts processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update within several hours.
Posted Oct 01, 2024 - 23:11 UTC
This incident affected: Exchange Processing and Digital Assets (Monero (XMR)).