Some issues with processing TRX and TRC20 tokens payouts and partner rewards processing

Incident Report for ChangeNow

Resolved

Today, from 07:45 to 09:10 UTC, we were experiencing delays with processing TRX and TRC20 tokens payouts and partner rewards.

We are happy to announce that the problem has been successfully resolved. At the moment, the service is working as usual, but if you are still experiencing this issue, please let us know.

We sincerely apologize for the inconvenience caused.

Posted Oct 23, 2026 - 09:11 UTC

Investigating

Hello!
Since 07:45 UTC, we're having some issues with processing TRX and TRC20 tokens payouts and partner rewards processing.

Because of that, you might see the status stuck on "sending to you" and it won't update.

Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

Posted Oct 23, 2026 - 07:55 UTC

This incident affected: Digital Assets (Tether (TRC20) (USDTTRC20), TRON (TRX)).