Today from 14:15 to 17:55 UTC we were experiencing delays with ETH payouts processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted May 15, 2023 - 18:13 UTC
Update
We would like to notify you that we are still working on eliminating delays in processing ETH payments.
We will get back to you with an update within 2 hours.
Posted May 15, 2023 - 16:41 UTC
Identified
From 2:15 PM UTC we are experiencing issues with ETH payouts processing. As a result, users may notice that there is no status change from "sending to you" on the exchange page.
Our technical team has already identified the cause and is working on a solution.
We will get back to you with an update within 2 hours.
Posted May 15, 2023 - 14:35 UTC
This incident affected: Digital Assets (Ethereum (ETH)).