We are experiencing delays with exchanges processing
Incident Report for ChangeNow
Resolved
Sincerely sorry for the misinformation in the last notification!
Today from 20:40 UTC to 21:10 UTC we were experiencing delays with exchanges processing.

We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed.
The issue occurred due to inter-server communication failure. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.
Posted Feb 03, 2025 - 21:37 UTC
Investigating
Since 20:40 UTC we are experiencing delays with exchanges processing.

As a result, users may notice delays in changing status from "Exchanging" on the exchange page.
Our technical team is investigating the cause and is already working on a solution.

We will get back to you with an update as soon as we can.
Posted Feb 03, 2025 - 21:03 UTC
This incident affected: Exchange Processing.