Today, between 14:00 UTC and 15:00 UTC we experienced some delays with exchanges to USDTERC20
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Posted Dec 17, 2025 - 15:03 UTC
Update
Hello!
Since 14:00 UTC, we have been experiencing some issues with processing of exchanges to USDTERC20
This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information, which should happen in about an hour.
Thank you for your patience and understanding!
Posted Dec 17, 2025 - 14:49 UTC
Investigating
Hello!
Since 14:00 UTC, we have been experiencing some issues with processing of exchanges to USDTERC20
This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information, which should happen in about an hour.
Thank you for your patience and understanding!
Posted Dec 17, 2025 - 14:48 UTC
This incident affected: Digital Assets (Tether (ERC20) (USDTERC20)).