From yesterday 22:40 UTC to 01:20 UTC today we were experiencing delays with SOL and SOL, MATIC, ETH, BSC, TRX, ADA , LTC, ARB tokens exchange processing and payouts payouts processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know. The issue occurred due to a highly increased load on the payment service.
We sincerely apologize for the inconvenience caused.
Posted Apr 02, 2025 - 01:27 UTC
Identified
Since 22:40 UTC we are experiencing issues with SOL and SOL, MATIC, ETH, BSC, TRX, ADA , LTC, ARB tokens exchange processing and payouts. As a result, users may notice no status change from "awaiting the deposit" and "sending to you" on the exchange page. Our technical team is already working on a solution.
We’ll update you as soon as we can. Thanks for hanging in there!
Posted Apr 01, 2025 - 23:40 UTC
This incident affected: Deposits, Exchange Processing and Digital Assets (Tether (SOL) (USDTSOL), USD Coin (SOL) (USDCSOL), Solana (SOL)).