Today from 15:15 to 15:35 PM UTC we were experiencing issues with ERC20 tokens payouts processing.
We are happy to announce that the problem has been successfully resolved, and all unrecognized exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Apr 29, 2025 - 15:44 UTC
Investigating
From 15:15 UTC we are experiencing issues with ERC20 tokens payouts processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update within several hours.
Posted Apr 29, 2025 - 15:27 UTC
This incident affected: Digital Assets (Tether (ERC20) (USDTERC20), Tether (ERC20) (USDTERC20)).