We are experiencing issues with TRUMP payouts processing

Incident Report for ChangeNow

Resolved

This incident has been resolved.

Posted Jan 22, 2025 - 16:58 UTC

Update

Sincerely sorry for the misinformation in the last message!
Since 00:05 UTC we are experiencing issues with TRUMP payouts processing.

Because of that, you might see the status stuck on "sending to you" and it won't update.
The issue occurred due to unscheduled maintenance on our liquidity provider’s side.
Our tech team is on it and already working on a fix.

We’ll update you as soon as we can. Thanks for hanging in there!

Posted Jan 19, 2025 - 00:46 UTC

Identified

Since 16:40 UTC we are experiencing issues with TRUMP payouts processing.

Because of that, you might see the status stuck on "sending to you" and it won't update.
The issue occurred due to unscheduled maintenance on our liquidity provider’s side.
Our tech team is on it and already working on a fix.

We’ll update you as soon as we can. Thanks for hanging in there!

Posted Jan 19, 2025 - 00:45 UTC