Hey! As you might remember, today, between 19:35 and 23:00 UTC, we've been experiencing some delays with recognising TON network deposits.
The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know.
Sorry for the inconvenience, and thanks for your patience!
Posted Oct 01, 2026 - 23:01 UTC
Investigating
Hello! Since 19:35 UTC, we've been experiencing issues with recognising TON network deposits
Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit.
Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
Posted Oct 01, 2026 - 20:13 UTC
This incident affected: Digital Assets (Toncoin (TON), Gram (ex Ton/TonCoin) (TON)).