From 04:00 UTC to 05:20 UTC we were experiencing issues with SOL network tokens deposits recognition.
We are happy to announce that the problem has been successfully resolved, and all unrecognized exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please let us know. We sincerely apologize for the inconvenience caused.
Posted Aug 22, 2024 - 05:25 UTC
Identified
From 04:00 UTC we are experiencing issues with SOL network tokens deposits recognition.
As a result, users may notice no status change from "waiting" on the exchange page. The issue occurred due to unplanned maintenance on the node provider’s side.
We will get back to you with an update as soon as possible.
Posted Aug 22, 2024 - 04:50 UTC
This incident affected: Deposits and Digital Assets (Tether (SOL) (USDTSOL), USD Coin (SOL) (USDCSOL), Solana (SOL), Helium (HNTSOL)).