Today from 12:10 UTC to 22:40 UTC, we were experiencing issues with TON exchanges processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. The issue occurred due to the incorrect operation of the provider's node. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Apr 08, 2024 - 22:45 UTC
Investigating
From 12:10 PM UTC, we are experiencing issues with TON exchanges processing.
As a result, users may notice that there is no status change from "awaiting deposit" and "sending to you" on the exchange page. Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update within several hours.
Posted Apr 08, 2024 - 12:18 UTC
This incident affected: Withdrawals, Deposits and Digital Assets (Toncoin (TON)).