Today from 10:45 UTC to 18:15 UTC we were experiencing issues with BASE tokens payouts processing.
We are happy to announce that the issue has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Jun 14, 2024 - 18:25 UTC
Identified
We identified the reason for the delay with BASE tokens payouts processing. The issue occurred due to inter-server communication failure.
Our technical team is already working on a fix. We will get back to you with an update within an hour.
Posted Jun 14, 2024 - 17:41 UTC
Investigating
From 10:45 AM UTC, we are experiencing issues with BASE tokens payouts processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update within several hours.
Posted Jun 14, 2024 - 12:07 UTC
This incident affected: Digital Assets (Ethereum (Base) (ETHBASE), USD Coin (Base) (USDCBASE), Brett (Based) (BRETTBASE)).