Temporary issues with XMR exchanges processing
Incident Report for ChangeNow
Resolved
From November 11, 22:00 UTC to November 12, 01:30 UTC, we were experiencing delays with XMR exchanges processing.

We are happy to announce that the issue has been successfully resolved, and all affected exchanges have been processed.
The issue occurred due to unplanned maintenance on the liquidity provider’s side.
At the moment the service is working as usual, but if you are still experiencing this issue, please let us know.

We sincerely apologize for the inconvenience caused.
Posted Nov 12, 2024 - 01:43 UTC
Investigating
From 22:00 UTC we are experiencing issues with XMR exchanges processing.

As a result, users may notice no status change on the exchange page.
Our technical team is investigating the cause and is already working on a solution.

We will get back to you with an update within several hours.
Posted Nov 11, 2024 - 23:48 UTC
This incident affected: Deposits, Exchange Processing and Digital Assets (Monero (XMR)).