Today from 14:47 to 15:55 UTC we were experiencing delays with XLM payouts processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Mar 11, 2023 - 15:56 UTC
Identified
From 14:47 UTC we are experiencing issues with XLM payouts processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page. The issue occurred due to a highly increased load on the payment service, which created a queue of payouts in the coin. Our technical team is already working on a solution.
We will get back to you with an update as soon we receive any news from the team.
Posted Mar 11, 2023 - 15:04 UTC
This incident affected: Digital Assets (Stellar (XLM)).