We're having some issues with processing ETH tokens payouts

Incident Report for ChangeNow

Resolved

Today from 18:40 UTC to 20:30 UTC we were experiencing delays with ETH tokens payouts processing.

We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please let us know.

We sincerely apologize for the inconvenience caused.

Posted Mar 02, 2025 - 20:35 UTC

Investigating

Hello!
Since 18:40 UTC, we're having some issues with processing ETH tokens payouts.

Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.

We’ll update you within several hours. Thanks for hanging in there!

Posted Mar 02, 2025 - 18:46 UTC

This incident affected: Digital Assets (USD Coin (USDC), Tether (ERC20) (USDTERC20)).